Jewel-Osco

4.1
1351 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 4 E Ogden Ave, Westmont, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 323-9885. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
4 E Ogden Ave, Westmont, IL
60559, United States

Hours

Reviews

4.1
1,351 reviews
5 stars
708
4 stars
344
3 stars
135
2 stars
65
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude or unhelpful.

Store Layout

Many customers expressed frustration with the new store layout, finding it confusing and inconvenient, leading to difficulty in locating items.

Product Quality

There are concerns about the freshness and quality of products, particularly in the produce and prepared food sections, with reports of expired items.

Cleanliness and Organization

The store is generally noted for being clean and well-stocked, although some customers mentioned issues with organization and accessibility.

Management Issues

Several reviews highlight poor management and lack of responsiveness to customer complaints, contributing to a negative shopping experience.
  • SD
    Seth David
    Nov 14, 2025
    5.0
    Best jewel osco all fruits,vegetables and meats are fresh
  • AD
    Ann Dizon
    Nov 14, 2025
    1.0
    Rich from deli was very rude while I was trying to let him know there were people by the fried chicken section. He told his coworker, Katherine who arrived shortly, that he didn’t care. He could’ve said someone will be with us shortly. Fortunately, Katherine was very nice and helpful.
  • SR
    Sandi Rodriguez
    Oct 31, 2025
    5.0
    Nice big store, I came in looking for sushi, they didn't disappoint! Everything was fresh and so tasty. Store was quite organized and clean! Def recommend
  • ER
    EM Rodriguez
    Oct 25, 2025
    3.0
    I used to LOVE my Jewel but these new aisle changes are not good. No one knows where anything is anymore and we do not need 3 aisles of chips and candy. We need more room in produce - there's always traffic jams in produce. Jewel should be promoting more healthy eating options. I love all the employees at this Jewel - they are wonderful and helpful. But I wish the layout would have remained. I loved that I could get all my cleaning supplies and paper products at Jewel but now I don't know where anything is and I'm wasting a lot of time searching.
  • JK
    Jaclyn Klomp
    Oct 19, 2025
    1.0
    On several occasions I have come to this jewel because it is the closest to my house but I think after the several passive aggressiveness from the female staff, I will go to the one in Downers Grove. I didnt realize asking for help with the app where the deals are and i had, that I would get attitude and passive aggressiveness from 2 women in the self checkout area who are suppose to be helpful with their customer service. I understand it can be frustrating working in customer service because its fast pace but you should never make a customer feel unwelcome or unhelped with your service. On other occasions, I have gone to deli and had passive aggresiveness from the women working the deli because I got a bigger deli order. I worked in customer service for years and it was a passion of mine to make people feel at ease and today I do not, I feel like I shouldn't come because I was made to feel like getting help was an annoyance rather than an easy fix with patience and sincerity.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!