Business Details
About
Mexican Restaurant
Chipotle Westmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
742 reviews
5 stars
304
4 stars
147
3 stars
73
2 stars
40
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with many customers reporting rude staff and unprofessional behavior from management.
Cleanliness
Multiple customers noted that the restaurant was dirty, with overflowing trash bins and unclean dining areas.
Food Quality
Several reviews mentioned issues with food quality, including undercooked chicken, small portions, and missing ingredients.
Inconsistency
Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
Overall Experience
Many customers expressed dissatisfaction with their overall experience, indicating a decline in quality and service at this location.
- LJLawrence Jarvie4 days ago1.0Literally the worst location, I've ever been too. Serving portions are absolutely ridiculous and they weighed my burrito after asking for extra rice. Cmon do hetter
- AMAmerican Man5 days ago1.0Very sloy
- JHJulien HernandezNov 10, 20251.0Was very disappointed with the service today (11/10 around 4:30 PM). The entire front staff was rude and short when we ordered. We were asking for simple things, but everyone had an attitude and made us feel unwelcome. None of them were wearing name tags, so there was no way to identify who was responsible. Really disappointing experience.
- HPHenry PapasNov 9, 20251.0just like everyone else, I am saying the Same thing, which is: do not go to the westmont location. I will say again for emphasis: do not go to the westmont location . Just this past year, I had 2 very bad things happen to me with this location. First, I order tacos and there is a layer of (what look like) LINT but was probably dust or something, really don’t know. But it was BIG. Other thing is, I was given guacamole that was brown, and smelled bad. And one time when I picked up in person they forgot my guacamole so I asked for it and they rolled eyes at me even though I ask nice. If you go to this location, I hope you don’t have a weak stomach.. the food is not safe for consumption and the restaurant is not clean. But one thing I will say is that when my I ordered from there the food was usually on time so I give them props for that, at least I don’t wait to get my expired food
- JGJesus GaminoOct 2, 20251.0Ordered 2 chicken bowls and got raw chicken. When I called to express my concern the “manager” Stacy told me she could refund me or remake my bowls. When I asked if I would be compensated for my time having to drive back and the inconvenience the “manager” said again refund or remake. When I told her I would be posting this on Google she hung up the phone. When I arrived and “manager” Stacy gave me my refund I told her it was not nice of her to hang up on me as the manager and she told me I was being “rude”, although I don’t feel I was being rude I will give her the benefit of the doubt and say I was but a managers job is to deal with bigger issues and food safety I think would be one and if I customer is being rude because they bit into raw chicken I would understand. Not going back Stacy is not fit to be a manager.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill in Westmont known for?
Chipotle Westmont is a fast-casual restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill in Westmont?
Chipotle Westmont is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Westmont offer pickup and delivery services?
Yes, Chipotle Westmont provides in-store pickup and delivery services.
Can I order Chipotle Westmont food online through an app?
Yes, you can order online via the Chipotle app available in the Apple App Store or through their website order.chipotle.com.
What types of payment does Chipotle Westmont accept?
Chipotle Westmont accepts credit cards and offers services including gift cards and catering.
How can I contact Chipotle Mexican Grill in Westmont?
You can contact Chipotle Westmont at +1 630-920-1890 or email il.0322.westmont@chipotle.com.
Where is Chipotle Mexican Grill located in Westmont?
Chipotle Westmont is located at 300 E Ogden Ave, Dupage, Westmont, IL 60559, United States.
What nearby fast food restaurants are close to Chipotle Westmont?
Near Chipotle Westmont, you'll find Wendy's and Standard Tacos & Margaritas, both offering quick dining options.
Are there any entertainment or cultural spots near Chipotle Westmont?
Yes, the Academy of Music and Art, Inc. is nearby, offering music and art education and performances.
Which places near Chipotle Westmont could be good to visit before or after dining?
You might enjoy visiting The Cube At Standard Market, a wine bar and coffee shop, or Standard Market, a grocery store with eat and drink options, both close to Chipotle Westmont.