Chipotle Westmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional staff, particularly the management, leading to a consistently negative customer experience.
Cleanliness
Many customers reported unsanitary conditions in the restaurant, including dirty tables, overflowing trash bins, and unclean food preparation areas.
Food Quality
Customers frequently complained about small portion sizes, undercooked rice, and inconsistent food quality, with some even receiving incorrect orders.
Wait Times
Several reviews noted long wait times for both in-store orders and delivery pickups, contributing to customer dissatisfaction.
JJ
Jeff
6 days ago
1.0
Is it too much to ask that, with a $20 bowl, I receive a modicum of polite service while ordering? I get a ‘no eye contact’ DMV style greeting and watch her scoop a full ladle of ingredients-only to tap out 1/2 to 3/4 of it- to maximize the feeling of getting less and less each time. I had to make two laps around the empty dining room to find a table without garbage strewn about it. I see Chipotle losing market share soon….much like Panera and so many.
WR
wolf RAM
Dec 27, 2025
1.0
As usual, nasty place with 30+ minutes mobile order wait time
JG
James Gruber
Dec 22, 2025
1.0
No honor from the damn guard
CB
Carnita Broadway
Dec 6, 2025
4.0
It's ok this day, maybe ordered the thing. It was lot of rice.
KA
Katie Anema
Nov 26, 2025
2.0
they did me so dirty like what is this 💔 i didn’t get full scoops of anything, not even rice. she didn’t even drain the bean juice. it was all inconsistent there. both of the girls who helped me weren’t kind at all. it was somewhat busy but they were rushing too much and could even look up at me. i’m just disappointed
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill in Westmont known for?
Chipotle Westmont is a fast-casual restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill in Westmont?
Chipotle Westmont is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Westmont offer pickup and delivery services?
Yes, Chipotle Westmont provides in-store pickup and delivery services.
Can I order Chipotle Westmont food online through an app?
Yes, you can order online via the Chipotle app available in the Apple App Store or through their website order.chipotle.com.
What types of payment does Chipotle Westmont accept?
Chipotle Westmont accepts credit cards and offers services including gift cards and catering.
How can I contact Chipotle Mexican Grill in Westmont?
You can contact Chipotle Westmont at +1 630-920-1890 or email il.0322.westmont@chipotle.com.
Where is Chipotle Mexican Grill located in Westmont?
Chipotle Westmont is located at 300 E Ogden Ave, Dupage, Westmont, IL 60559, United States.
What nearby fast food restaurants are close to Chipotle Westmont?
Near Chipotle Westmont, you'll find Wendy's and Standard Tacos & Margaritas, both offering quick dining options.
Are there any entertainment or cultural spots near Chipotle Westmont?
Yes, the Academy of Music and Art, Inc. is nearby, offering music and art education and performances.
Which places near Chipotle Westmont could be good to visit before or after dining?
You might enjoy visiting The Cube At Standard Market, a wine bar and coffee shop, or Standard Market, a grocery store with eat and drink options, both close to Chipotle Westmont.