Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Westchester, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
235 reviews
5 stars
102
4 stars
31
3 stars
14
2 stars
21
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including slow drive-thru times, incorrect orders, and rude staff.
Staff Attitude
While some reviews praised friendly and helpful employees, many others noted instances of rudeness and lack of professionalism.
Product Consistency
There were numerous complaints about the quality of food and drinks, including burnt items and incorrect orders.
Management Issues
Several reviews pointed to inadequate management and staffing problems, leading to operational inefficiencies and customer dissatisfaction.
Cleanliness
The cleanliness of the location received mixed feedback, with some noting a clean environment while others reported unsanitary conditions.
- JLJacob LopezDec 4, 20251.0It's so sad we hire people to handle our business and they can really ruin our business. The manager there couldn't hear my order through the drive through. She was getting frustrated, and refused to take my order. I never experienced anything like this before. She could have kindly ask to pull up to the window. I waited in line for 20 mins. Hire people who care about your business and who value your customers.
- BEBrian EvansNov 12, 20255.0Crazy busy location but they are staffed to handle it. They are all incredibly friendly and bar far the best Dunkin Donuts location I've been in
- MBMarcus BurlOct 21, 20251.0The dude that work there is absolutely slow or something he double charged me and once I noticed he stated that he can’t issue a refund. There is no manager that works at the location
- SSShane SSSOct 12, 20251.0I ordered a walk up. Apparently I have to let them know I've arrived. So after 10 mins of waiting by the pickup counter, I was never asked or helped. Like typical, I must have seen 15 to 20 cars get served..... of you go in, 3rd class service
- WDWally DutkowskiSep 30, 20255.0Great donuts & Coffee
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Westchester, IL?
Dunkin' is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.
Does Dunkin' in Westchester offer delivery or pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead with the Dunkin’ mobile app, available on iOS and Android.
What type of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and premium beverages, suitable for breakfast, lunch, and brunch.
Does Dunkin' have a drive-thru at this location?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Are there any special holiday drinks currently available at Dunkin'?
Yes, try the new Cookie Butter Cloud Latte along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
Where is the Dunkin' in Westchester located?
It is located at 11204 31st St, Westchester, IL 60154, USA.
What nearby places can help me find Dunkin' in Westchester?
Nearby places like Citgo gas station and Elmhurst Memorial Elmhurst Clinic can help you easily locate Dunkin’ on 31st St.
Are there nearby dining options close to Dunkin' in Westchester?
Yes, you will find nearby restaurants such as Taco Bell, KFC, and Burger King close to Dunkin' for other dining preferences.
What other amenities and services are close to Dunkin' in Westchester?
Nearby amenities include the Westchester Commons shopping center, Mariano’s grocery store, Vibrant Credit Union, and The UPS Store for shopping, banking, and shipping needs.