Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Westchester, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
285 reviews
5 stars
119
4 stars
42
3 stars
38
2 stars
14
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight poor customer service, with many customers reporting rude and unprofessional behavior from staff.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Cleanliness and Hygiene
Several reviews mention unsanitary conditions, including reports of insects and unclean food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of service.
Management Issues
Customers expressed concerns about management's lack of oversight and responsiveness to staff behavior and customer complaints.
- TMTim MegenbierNov 13, 20251.0Very slow service. They need to stop talking and pay attention to customers. Has to tell her my order 3 time for a coffee and still got it wrong.
- KPKay POct 28, 20251.0Employees need better customer service training. I placed a mobile DRIVE thru order. Pulled in and claimed they were still working on and requested i got back around thru the line to give them time.. I literally order ONE WAKE UP WRAP? Instead i parked and went inside and there my order was, waiting in the walk-in area.
- KIKathleen IvyOct 26, 20251.0No point in mobile order, they just park you in front for 20 minutes while drive thru and walk ins get taken care of immediately. I ordered 20 min before I arrived and nobody was in drive thru and I was told i needed to be parked. After waiting, I walked in and saw my order sitting at the counter COLD.
- POPatty OlsonOct 20, 20255.0I got the $6 meal deal. Everything was as expected.
- DPdurga prasadOct 11, 20251.0My order was wrong and I called them in less than 5 min and they picked up the call, heard me telling my order was wrong and they keep hanging up on me
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Westchester, IL?
Dunkin' in Westchester, IL is open from 4:00 AM to 6:00 PM Monday through Saturday, and from 5:00 AM to 6:00 PM on Sundays.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers delivery service and curbside pickup for your convenience.
What holiday drinks are currently featured at Dunkin'?
During the holiday season, Dunkin' features the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch options including espresso, coffee, donuts, and breakfast sandwiches.
Does this Dunkin' have a drive-thru and dine-in options?
Yes, this Dunkin' location has a drive-thru and also welcomes customers for dine-in.
What nearby places can I visit after grabbing coffee at Dunkin'?
After your visit to Dunkin', you could check out nearby places like the Holiday Inn Express and Suites for accommodations, The Hawthorne Way Fitness Studio for a workout, or Game Stop for entertainment and shopping.
Are there dental clinics close to this Dunkin' in Westchester?
Yes, nearby dental clinics include Pleasant Touch Dental, Floss Dental Studios, Carefirst, Aiello Dental Excellence, and John S Aiello D.D.S., Ltd, for any dental care needs before or after your coffee visit.
How can nearby places assist customers visiting Dunkin'?
Nearby places such as the Holiday Inn Express and Suites provide convenient accommodation for visitors, while local health services like Midwest Vascular and Pain Specialists offer medical assistance if needed. Fitness centers such as The Hawthorne Way Fitness Studio can complement a healthy lifestyle along with your coffee and breakfast stop.
What payment methods are accepted at this Dunkin' location?
Dunkin' in Westchester accepts debit and credit card payments for your orders.