Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 832 Factory Outlet Dr. in West Frankfort. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
709 reviews
5 stars
279
4 stars
143
3 stars
108
2 stars
41
1 star
138
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, especially during late-night hours, with some waiting over 30 minutes.
Food Quality
Numerous reviews highlighted poor food quality, including cold items, lack of filling, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Staff Attitude
While some customers praised friendly staff, others reported rude service and lack of attention.
- BBBriley BurksDec 27, 20253.0Fast but messed up my order
- DSDean SDec 27, 20251.0Waited an hour in line for three items. It was only 11:00 at night. 4 hours before they close. Will not be coming back here soon. They also put regular chicken on a cantina chicken bowl, so they're just straight up scamming their customers
- MMMexyNov 24, 20252.0Somebody needs to do something about this store. We ordered and it came out fast. Staff was cool. Only reason they didnt get a 1 star. But the food wasnt even close to what it should be. They barely had any filling in the tacos. They DL taco was smashed into pieces. The crispy chicken tacos werent evn in the taco. The fillings were in the bag. They seem to not care at this location. We WILL not be returning to this one. Its not worth it anymore. Only photo i got.
- CMChris MonteithNov 6, 20251.0Never clean. Didn’t get my flaming hot burrito, instead got a 2 dollar burrito that I paid 7 bucks for.
- LFLola FenoglioNov 4, 20251.0Normally I don’t make reviews, and if I do they’re good. Usually Taco Bell in West Frankfort is the best one when i go late at night. Unfortunately, the last few times I have gone the food has been made so far from correct and is honestly disgusting. There have been multiple times where they have either given us the wrong food entirely, forgotten our food, or made it wrong in general. Normally one or two issues don’t bother me, but when i notice that 95% of my order is entirely wrong and is almost not edible, and i realize it’s the same person making it each time, then i get concerned. Not saying all this to get them in trouble but if you have a long day and you just want some fast food, it’s irritating when they can’t get any of it right. Also, most of these late nights when we are ordering it’s just us in the drive thru and it’s still taking them 10-15 minutes to make our food, which is a lot of time for not a lot of food. Please please please train your people better!!! Also not to mention the fact that there were people in the back with the food hitting their vapes?!
Frequently Asked Questions About Taco Bell
What are the drive-through hours for Taco Bell at 832 Factory Outlet Dr. in West Frankfort?
The drive-through is open daily from 9:00 AM to 3:00 AM.
Can I order online for pickup or delivery at this Taco Bell location?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What are the payment options available at this Taco Bell?
You can pay using American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell serve breakfast?
Yes, breakfast items are served at this location.
Is there seating available inside the Taco Bell at 832 Factory Outlet Dr.?
Yes, indoor seating is available for dine-in customers.
Are vegetarian options available at this Taco Bell?
Yes, this Taco Bell serves vegetarian menu options.
What popular drinks brands can I find at this Taco Bell?
You can find brands like Mountain Dew, Pepsi, Dr Pepper, Lipton, and Cinnabon.
What nearby coffee shops can I visit before or after dining at Taco Bell?
Starbucks cafes are located nearby where you can enjoy coffee or smoothies before or after your meal.
Where can I fuel up my vehicle close to Taco Bell at 832 Factory Outlet Dr.?
Phillips 66 Gas, Mach 1 truck gas station, and Kroger Fuel Center are nearby gas stations convenient for fueling your vehicle.
What other food options are available near the Taco Bell in West Frankfort?
Nearby food options include Pizza Hut, Little Caesars Pizza, Bonnie Cafe, and McDonald's.