Taco Bell

Reviews

• BB

  Briley Burks

  Dec 27, 2025
  3.0
  Fast but messed up my order
• DS

  Dean S

  Dec 27, 2025
  1.0
  Waited an hour in line for three items. It was only 11:00 at night. 4 hours before they close. Will not be coming back here soon. They also put regular chicken on a cantina chicken bowl, so they're just straight up scamming their customers
• MM

  Mexy

  Nov 24, 2025
  2.0
  Somebody needs to do something about this store. We ordered and it came out fast. Staff was cool. Only reason they didnt get a 1 star. But the food wasnt even close to what it should be. They barely had any filling in the tacos. They DL taco was smashed into pieces. The crispy chicken tacos werent evn in the taco. The fillings were in the bag. They seem to not care at this location. We WILL not be returning to this one. Its not worth it anymore. Only photo i got.
• CM

  Chris Monteith

  Nov 6, 2025
  1.0
  Never clean. Didn’t get my flaming hot burrito, instead got a 2 dollar burrito that I paid 7 bucks for.
• LG

  Lola Grace

  Nov 4, 2025
  1.0
  Normally I don’t make reviews, and if I do they’re good. Usually Taco Bell in West Frankfort is the best one when i go late at night. Unfortunately, the last few times I have gone the food has been made so far from correct and is honestly disgusting. There have been multiple times where they have either given us the wrong food entirely, forgotten our food, or made it wrong in general. Normally one or two issues don’t bother me, but when i notice that 95% of my order is entirely wrong and is almost not edible, and i realize it’s the same person making it each time, then i get concerned. Not saying all this to get them in trouble but if you have a long day and you just want some fast food, it’s irritating when they can’t get any of it right. Also, most of these late nights when we are ordering it’s just us in the drive thru and it’s still taking them 10-15 minutes to make our food, which is a lot of time for not a lot of food. Please please please train your people better!!! Also not to mention the fact that there were people in the back with the food hitting their vapes?!