Sonic Drive-In

4.1
998 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in West Frankfort, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 407 West Main Street for the ultimate SONIC experience!

Location

Sonic Drive-In
407 West Main Street, West Frankfort, IL
62896, United States

Hours

Reviews

4.1
998 reviews
5 stars
500
4 stars
276
3 stars
119
2 stars
37
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy and delays in service, including receiving incorrect items and long wait times.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh meals while others complained about old or improperly prepared food.

Positive Experiences

Several customers highlighted positive experiences with friendly staff and enjoyable food, particularly mentioning specific menu items like burgers and shakes.

Inconsistent Experience

Customers noted that experiences varied significantly, with some visits being excellent while others were disappointing, particularly regarding service and food quality.
  • PL
    Paul Lee
    Jan 3, 2026
    4.0
    Just went to get a slushy and it was good. Only complaint would be the wait time.
  • YY
    YO
    Nov 2, 2025
    5.0
    Everything was hot and the server was kind. I will eat here again.
  • TW
    T Wag`z
    Oct 2, 2025
    5.0
    Was totally delicious last night. I ordered a #1 with onion rings and a root beer. The entire meal was on point. The strawberry chee see cake shake was OMG the best tasting I've had in a very long time.
  • MD
    Mary Dacus
    Sep 8, 2025
    1.0
    We only ordered 2 corn dogs and 2 drinks. The guy brought out 2 corn dogs and 1 drink. He was going to take our cars inside, not a good idea! Don't need someone writing down my card number, to pay for the other drink. We called for the manager and she read back the correct order but did nothing to accommodate us!
  • SO
    Sheridan Ortner
    Aug 23, 2025
    1.0
    Won't be going back waited half and hour for them to give me my food for them to walk up to us then turn around and go back inside with it then hand it to some kids who walk up out of no where that didn't even order