McDonald's

Reviews

• MM

  Mark

  4 days ago
  1.0
  Multiple times I've tried to use my rewards ordeals.At this location, they are grossly incompetent and rude.And I can never use my McDonald's app.This location , the bear company should be embarrassed
• FH

  Fulgencio Hernandez

  Apr 4, 2026
  1.0
  Solo pedi un café hoy 04/04/2026, y estoy dispuesto a pagar un poco más de su valor PERO!!!! Por favor que me den el café sin grano, bien colado, o si necesitan filtros para la cafetera y el costo no es suficiente, que lo incrementen!!!!
• DM

  Dylan Michalski

  Mar 22, 2026
  1.0
  Ordered two burgers and waited 45 mins for it. The lady had no idea what she was doing and got everyone elses order wrong
• SD

  Steven Dorantes

  Mar 6, 2026
  1.0
  The whole staff has bad attitudes. They serve half orders with old cold food . Ordered 3 fries all of them were have filled and they didn’t even care to wrap the food up properly in the bag every sandwich was half open sitting inside of the bag
• GC

  G C

  Feb 26, 2026
  1.0
  Worst McDonalds in all of West Dundee. I tried to order a Hamburger (plain), fries and a drink. Ultimately it’s the one meal that made McDonalds famous! The girl taking my order told me I could not order it since it wasn’t on the menu. I asked how is that possible when I just order that exact meal a week ago. Her response “if it’s not on the menu, then you can’t order it”. I’m confident that she needs to learn the menu and all offerings. I left and will spend my money elsewhere. Nonetheless, the amount of mistakes they consistently make, this place needs to improve its staff, educate their employees in the menu and quality of service. It’s a shame that franchises are allowed to operate with poor service, and poor management of that staff. Stay away and go to Culver’s instead.

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