Business Details
About
Pizza Restaurant
At Papa Johns Pizza in West Dundee, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best West Dundee pizza for any occasion. Call us for pizza delivery in West Dundee or stop by 723 West Main St for carryout to order the best pizza in West Dundee, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.8
215 reviews
5 stars
130
4 stars
19
3 stars
10
2 stars
9
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Danielle, the manager, received numerous praises for her friendly and attentive service, often going above and beyond to assist customers.
Food Quality
While many customers enjoyed the pizza and found it fresh and delicious, there were complaints about inconsistencies in quality, such as burnt pizzas and incorrect orders.
Cleanliness
The location is frequently noted for its cleanliness, with many customers describing it as the cleanest Papa John's they have visited.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing toppings and incorrect preparation, leading to customer dissatisfaction.
Delivery Issues
There were multiple complaints regarding late deliveries and poor communication about order status, causing frustration among customers.
- DSDanielle SmithNov 13, 20255.0Hey all, if you made it here to see if i still am the GM, i miss you all and ive parted my ways. But as always, i thank you for supporting this store! Great food& great service ..
- AMAndrew MurdockOct 24, 20255.0I have been ordering from here for years. Great service, great food, prepared fast, and a clean store. But my favorite thing of all is Danielle, the manager! She is so friendly and always remembers me. Thanks for making me feel special, even when I'm just grabbing some pizza!
- CFChristine FuquaOct 17, 20255.0Papa John’s is our go-to place and not necessarily because of the food. Danielle makes sure everything runs as seamless as possible. She knows her customers and takes the time to make that connection. 10/10 all around.
- LSLuis SantosOct 14, 20251.0Cobran las pizzas más caras que en otras locaciones. Pésima atención. Pague 60$ por 2 pizzas y una gaseosa.
- CBCarmen BradleySep 7, 20251.0Impressed! Sunday night we ordered 3 large pizzas from this location and one of those was burnt to the crisp. I ordered from door dash who did absolutely nothing but tell me to call Papa John's. I called and spoke with Danielle she couldn't come to a solution at that time because I ordered through door dash. I wasn't looking for my money back but I did expect to have another pizza delivered that we could eat. As you can see in the pictures I posted the one delivered wouldn't be enjoyable and the pizza was thrown away. Come to find out that it wasn't the pizza bakers fault they just had their ovens cleaned and something happened in the process that burnt the pizza. I understand they were probably really busy and didnt inspect the pizza before it went into a box. After speaking with Danielle I truly feel that she would not approve it to leave the location as burnt as it was if she would have seen it. After all I am very impressed after the phone call I received this afternoon from Danielle with an sincere apology and she did make up for the burnt pizza. I can see that she does cherish her employment with Papa John's and does care for her customers. Her phone call meant the world and I will forever order from her location. Thank you Danielle!!
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in West Dundee, IL?
Delivery is available daily from 9:30 AM to 1:00 AM.
Can I order pizza for carryout from Papa Johns Pizza in West Dundee?
Yes, carryout is available every day from 9:30 AM to 1:00 AM at 723 West Main St.
Does Papa Johns Pizza offer contactless delivery options?
Yes, they provide no-contact delivery service for customer safety.
What types of food can I order at Papa Johns Pizza in West Dundee?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I place an order for delivery or carryout from Papa Johns Pizza?
Order online through their website or app using the provided links for fast and easy service.
Where is Papa Johns Pizza located in West Dundee?
It is located at 723 West Main St, West Dundee, IL 60118.
Are there any nearby places to visit before or after dining at Papa Johns Pizza?
Yes, you can visit nearby places like Olive Garden Italian Restaurant for a different dining option, or check out Nail Trend for a beauty salon experience.
What nearby services can help if I need automotive assistance while visiting Papa Johns Pizza?
Nearby Jiffy Lube locations and Shell gas station provide automotive repair and gas services close to Papa Johns Pizza.
Are there any local banks near Papa Johns Pizza for financial services?
Yes, US Bank, U.S. Bank, and BMO Harris Bank ATM are conveniently located nearby for your banking needs.
Where can I find more information about careers at Papa Johns Pizza in West Dundee?
Career opportunities can be explored through their app or by visiting the Papa Johns jobs website using the provided links.