Chipotle W Dundee Springhill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor service, including rude staff and lack of attention to orders.
Food Quality
Inconsistent food quality was noted, with complaints about cold food, undercooked ingredients, and incorrect orders.
Portion Sizes
Numerous reviews mentioned skimpy portion sizes, particularly for protein, leading to dissatisfaction.
Cleanliness
Several customers highlighted cleanliness issues within the restaurant, including dirty tables and floors.
Customer Experience
Overall, the dining experience was mixed, with some praising the food and service while others expressed frustration with their visits.
AG
Angelica Gagliano
Jan 5, 2026
5.0
Amazing all around! Best chipotle in the area!!!
KF
karina Flores
Dec 6, 2025
2.0
Food is okay. Girl at register needs to fix her face , very unprofessional giving customers dirty looks
MR
Maliyah Randle
Nov 21, 2025
1.0
Disappointed, came in an hour before close for them to say they weren't making some of the ingredients and chips were stale. Be prepared to be disappointed, states they close at 11pm but really they'll start shutting down at 9:40pm
DD
Danny
Nov 20, 2025
1.0
i like the food i really do but i just can’t bring myself to come in here because of the god awful service. the workers always seem like their having the worst day ever and they’re so rude for no reason. i did a service job too so i know days can be long but every time i go they’re always in a bad mood i just can’t go here anymore. worst service in the area by far hope these girls get a raise or something so they stop acting so miserable all the time 😭
DM
Don Martin
Nov 16, 2025
3.0
I'm not sure if serving portions compensated price.