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Brand Certified

Chipotle Mexican Grill

3.8
(780 reviews)

Business Details

201 N 8th St, West Dundee, IL
60118, United States
(847) 426-2183

About

Mexican Restaurant
Chipotle W Dundee Springhill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
201 N 8th St, West Dundee, IL
60118, United States

Hours

Reviews

3.8
780 reviews
5 stars
379
4 stars
164
3 stars
64
2 stars
46
1 star
127

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, undercooked, or poorly prepared items, as well as inconsistent portion sizes.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, lack of attention, and unprofessional behavior.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and difficulty reaching the restaurant for resolution.

Cleanliness

Some reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions and unkempt dining areas.

Positive Experiences

Despite the negative feedback, there were also positive comments about the food being fresh and some staff providing good service.
  • RR
    Rodrigo Reyes
    Feb 11, 2026
    1.0
    I ordered a bowl from here just to receive a small portion in meat like Atlest put some effort I took one bite and it was pure lettuce and rice not even beans or meat of pastor was in there. I expect better because I don’t treat people food with poor effort and energy! Rarely el pastor in there more lettuce then meat I wish it filled my stomach but I was so hungry and starving just to receive bad quality
  • TM
    terry musich
    Feb 4, 2026
    5.0
    Great value Great food
  • JF
    Jason Franco
    Jan 22, 2026
    1.0
    Very bad experience with a server gave me attitude for no reason never coming here again! Girl with black hair and was next to the register her attitude was garbage!
  • PA
    Patrycja A
    Jan 18, 2026
    2.0
    Meat was cold and they didn’t put any meat in my kids tacos when I asked for kids steak tacos.
  • LT
    Laughterz TX
    Jan 13, 2026
    1.0
    Never place an Online order! ALL rice! I ordered extra fajita veggies. Went to serve myself half, but all rice like 3pcs of bell pepper and an onion the Rice is also crunchy!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill W Dundee Springhill serve?

They serve customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at West Dundee?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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