Chipotle Mexican Grill

3.8
774 reviews
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Business Details

201 N 8th St, West Dundee, IL
60118, United States
(847) 426-2183
https://locations.chipotle.com/il/west-dundee/201-n-8th-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=999
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About

Mexican Restaurant
Chipotle W Dundee Springhill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
201 N 8th St, West Dundee, IL
60118, United States

Hours

Reviews

3.8
774 reviews
5 stars
377
4 stars
164
3 stars
64
2 stars
45
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and lack of attention to orders.

Food Quality

Inconsistent food quality was noted, with complaints about cold food, undercooked ingredients, and incorrect orders.

Portion Sizes

Numerous reviews mentioned skimpy portion sizes, particularly for protein, leading to dissatisfaction.

Cleanliness

Several customers highlighted cleanliness issues within the restaurant, including dirty tables and floors.

Customer Experience

Overall, the dining experience was mixed, with some praising the food and service while others expressed frustration with their visits.
  • AG
    Angelica Gagliano
    Jan 5, 2026
    5.0
    Amazing all around! Best chipotle in the area!!!
  • KF
    karina Flores
    Dec 6, 2025
    2.0
    Food is okay. Girl at register needs to fix her face , very unprofessional giving customers dirty looks
  • MR
    Maliyah Randle
    Nov 21, 2025
    1.0
    Disappointed, came in an hour before close for them to say they weren't making some of the ingredients and chips were stale. Be prepared to be disappointed, states they close at 11pm but really they'll start shutting down at 9:40pm
  • DD
    Danny
    Nov 20, 2025
    1.0
    i like the food i really do but i just can’t bring myself to come in here because of the god awful service. the workers always seem like their having the worst day ever and they’re so rude for no reason. i did a service job too so i know days can be long but every time i go they’re always in a bad mood i just can’t go here anymore. worst service in the area by far hope these girls get a raise or something so they stop acting so miserable all the time 😭
  • DM
    Don Martin
    Nov 16, 2025
    3.0
    I'm not sure if serving portions compensated price.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill W Dundee Springhill serve?

They serve customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at West Dundee?

The restaurant is open daily from 10:45 AM to 11:00 PM.