Wingstop

3.4
128 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop West Chicago S. Neltnor Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
334 S. Neltnor Blvd, West Chicago, IL
60185, United States

Hours

Reviews

3.4
128 reviews
5 stars
67
4 stars
6
3 stars
8
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.

Food Quality

Food quality is inconsistent, with some customers enjoying the wings and fries, while others reported issues with overcooked items and missing components.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect orders, leading to frustration.

Cleanliness

Concerns were raised about cleanliness, particularly regarding employee hygiene and the state of the dining area.
  • MF
    Mark Fisher
    Nov 21, 2025
    5.0
    1st at this location I was really impressed Courtney helped me and had excellent customer service very polite and actually was also making the food and helping others make the food while taking orders I honestly had to write this review cause of the hard work ethic shown and the above average customer service i will definitely be back oh and the food was hot and extremely tasty thanks again for great lunch and A++ service definitely will return .
  • SR
    Samantha Ramos
    Oct 12, 2025
    1.0
    Horrible attitude of the lady at front.
  • LC
    Luis Catana
    Sep 30, 2025
    1.0
    The guy that took my order was rude and gave dirty looks bad service.
  • DM
    Dalton Morrison
    Sep 29, 2025
    1.0
    Terrible service at this wingstop, will be going somewhere else. And it has nothing to do with getting the wrong order :)
  • DG
    Denisse Gonzalez Gonzalez
    Sep 13, 2025
    3.0
    The service is terrible. They’re extremely rude, they even made me feel bad for ordering. They weren’t even working. Two of the employees went outside to chat, and came back only when they felt like it

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.