When you're in the mood for bold flavors and customizable wings, look no further than Wingstop West Chicago S. Neltnor Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.
Food Quality
Food quality is inconsistent, with some customers enjoying the wings and fries, while others reported issues with overcooked items and missing components.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect orders, leading to frustration.
Cleanliness
Concerns were raised about cleanliness, particularly regarding employee hygiene and the state of the dining area.
MF
Mark Fisher
Nov 21, 2025
5.0
1st at this location I was really impressed Courtney helped me and had excellent customer service very polite and actually was also making the food and helping others make the food while taking orders I honestly had to write this review cause of the hard work ethic shown and the above average customer service i will definitely be back oh and the food was hot and extremely tasty thanks again for great lunch and A++ service definitely will return .
SR
Samantha Ramos
Oct 12, 2025
1.0
Horrible attitude of the lady at front.
LC
Luis Catana
Sep 30, 2025
1.0
The guy that took my order was rude and gave dirty looks bad service.
DM
Dalton Morrison
Sep 29, 2025
1.0
Terrible service at this wingstop, will be going somewhere else. And it has nothing to do with getting the wrong order :)
DG
Denisse Gonzalez Gonzalez
Sep 13, 2025
3.0
The service is terrible. They’re extremely rude, they even made me feel bad for ordering. They weren’t even working. Two of the employees went outside to chat, and came back only when they felt like it
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What is the address of Wingstop in West Chicago?
Wingstop is located at 334 S. Neltnor Blvd, West Chicago, IL 60185.
What are the operating hours of Wingstop West Chicago?
Wingstop West Chicago is open daily from 10:30 AM to 12:00 AM.
Does Wingstop West Chicago offer delivery and pickup services?
Yes, Wingstop West Chicago offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through available at Wingstop West Chicago?
No, Wingstop West Chicago does not have a drive-through service and is closed for drive-through.
What payment methods are accepted at Wingstop West Chicago?
Wingstop West Chicago accepts American Express, Discover, Mastercard, and Visa payments.
How can I order food from Wingstop West Chicago online?
You can order online for carryout or delivery via Wingstop's website or using their mobile app available on Apple App Store and Google Play.
What types of wings and flavors does Wingstop West Chicago offer?
Wingstop offers classic and boneless wings with over 11 iconic flavors including Lemon Pepper and Original Hot, along with tenders and signature sides.
Are there any nearby places to visit after enjoying a meal at Wingstop West Chicago?
Yes, nearby you can visit Moon Nutrition for smoothies, Baskin-Robbins for ice cream, or Estrella de Mar West Chicago for seafood dining experiences.
Where can I find other food options close to Wingstop West Chicago?
Close to Wingstop, you can find Burger King for fast food, Carnitas La Central LLC for Mexican delicacies, and Dunkin' for coffee and donuts.
Are there any convenient services near Wingstop West Chicago for customer needs?
Yes, nearby services include W-Chi Phone Repair and Tobacco for mobile needs and Extra Value Liquors for beverages. Customers can conveniently visit these stores before or after dining at Wingstop.