Taco Bell / KFC

3.2
417 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 335 Neltnor Blvd. in West Chicago. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
335 Neltnor Blvd., West Chicago, IL
60185, United States

Hours

Reviews

3.2
417 reviews
5 stars
138
4 stars
74
3 stars
62
2 stars
37
1 star
106

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not matching their requests.

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including friendly service from some employees but also reports of rudeness and inattentiveness.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, poorly made dishes, and inconsistent freshness.

Speed of Service

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

While some customers noted cleanliness, others pointed out issues with the dining area and overall hygiene.
  • AB
    Anahi Bucio
    Nov 8, 2025
    2.0
    The food was soggy, it was all messy, we didnt get the right sauces. The tacos was stuck to the wrapper like it was standing there for a long time. We were missing one taco, it looked more like soft tacos. Then we called the manager was rude to us didnt wanted to give us a new order or refund. He was starting to argue with me putting me the blame of why the food was cold. When I just left it stand for 5min, in other taco bell I have let it stand for more time and its still warm and soft. Bad experience, they should put more effort to costumer service.
  • RM
    Rick McCall
    Oct 24, 2025
    1.0
    DO NOT GO HERE. We ordered 4 tacos and they only rang up 2 on our total. When we politely asked them to correct it and the guy at the pick up window scolded us for asking them to make a correction and said we should have done that at the speaker because we were holding up other customers. We were in the drive through less than one minute even with the correction. And there was only one car behind us. We expected mediocre Taco Bell at 10pm on a Friday, but didn’t expect to get scolded because they made a mistake.
  • KP
    kiyoko paw
    Oct 20, 2025
    5.0
    Shawn took my order and he was very nice. It doesn’t take much to be kind, he had a very positive attitude. I love nacho fries so much and they made it fresh and he brought it out to me. He also gave me a good amount of sauces and not just 2, thank u. I am very happy. Love nacho fries.
  • FC
    Francisco Canabal
    Oct 12, 2025
    1.0
    I ordered two steak quesadilla's and when I got home, my quesadillas were filled with rice and absolutely no meat at all.That place sucks
  • CR
    Chanel Reid
    Sep 5, 2025
    5.0
    I had a fantastic experience ordering for my team! I had a list of teammates and their specific orders, and the team at this Taco Bell helped me organize everything and labeled all the bags perfectly. Everything was correct and ready on time, which made picking up lunch for a large group so easy and stress-free. Thank you for your amazing service — I really appreciate your help! 🌮👏

Frequently Asked Questions About Taco Bell / KFC

Where is Taco Bell located?

Taco Bell is located at 335 Neltnor Blvd., West Chicago, IL 60185, USA.

What are the regular operating hours for dine-in service at this Taco Bell?

The dine-in service is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.