Jewel-Osco

4.2
851 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 177 E Roosevelt Rd, West Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 293-5350. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
177 E Roosevelt Rd, West Chicago, IL
60185, United States

Hours

Reviews

4.2
851 reviews
5 stars
460
4 stars
203
3 stars
97
2 stars
38
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with expired or moldy food items, raising concerns about the store's inventory management.

Store Condition

The store is described as small and in need of updates, with cramped aisles and cleanliness issues noted by several customers.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of attention to customer needs.

Pricing and Sales

Customers noted that prices can be high unless taking advantage of sales, with some expressing frustration over the coupon system and stock availability.

Overall Experience

The store is convenient for local shoppers, but many expressed dissatisfaction with the overall shopping experience, citing frequent stock issues and poor service.
  • MM
    Moises Mejia
    Nov 11, 2025
    5.0
    Muy buenas verduras y frutas y muy limpio el lugar
  • JL
    Joe Labriola
    Nov 7, 2025
    4.0
    Meat has been on sale lately. Very good prices, watch sale ads.
  • JL
    Jazmine Larry
    Oct 20, 2025
    3.0
    I’ve given 3 stars because it’s a short distance from home but food can be expired or molded so watch out!! And if you get the cooked grilled/fried chicken from here be careful because my breast weren’t fully cooked- I tossed them in the air fryer considering I’ve been working more so being tired is an understatement😔
  • GT
    Glen Tepe
    Oct 15, 2025
    1.0
    I don't consider myself prone to claustrophobia, but 2 minutes in this store and you feel like you have to get out. When 2 carts can't go down the main aisle at the same time, then you're in trouble. I talked to someone at the front desk, she obviously didn't care. Sad, used to be a nice store.
  • YP
    Yasiel Puig
    Oct 6, 2025
    4.0
    Older jewel osco, needs updating. Honestly, this store is small and works. Would be nice to increase size and give more room for wider aisles.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!