Brand Certified
Dunkin'
3.3(357 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
185 W. North Ave, West Chicago, IL
60185, United States
Certified by Dunkin' • Mar 01, 2026
(630) 562-9001
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.3
357 reviews
5 stars
144
4 stars
49
3 stars
30
2 stars
27
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Product Consistency
Many reviews highlighted inconsistent quality of food and drinks, with complaints about stale items and incorrect orders.
Cleanliness
Several customers noted issues with cleanliness, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
- LCLaura Castle2 days ago1.02nd time i got delivery cause i have to toast my own bagel because theyre too cheap to buy a real toaster that costs maybe 40.00 at walmart!! I pay so much for the bagel n cream cheese also and it is old you can tell and smallest amount of cream cheese ever! Stingy. What happened to quality in dunkin??? Manager needs to be fired!!
- ALAraceli Lopez6 days ago1.0Pésimo servicio esperamos 20 minutos y no nos atendieron por estar atendiendo el drive truck solo decían un minuto y el minuto tardo 20 a esas horas no sirven bien y luego se enojan
- CMCarly MFeb 7, 20261.0I hate leaving bad reviews, but I had a really bad iced coffee at this location :( I understand sometimes things happen, and the product isn't always up to par. This was honestly next level. The best way I can describe it is that it tasted like chemicals...almost like the coffee was brewed with pool water. Hopefully this was a one off! I am giving three stars for service, because they were not rude, at least!
- IHImtiaz HossainFeb 6, 20262.0Ignoring customers inside for drive thru.
- JZJoshua zuelkeJan 18, 20261.0Cold breakfast sandwich was just mush. Coffee was burnt and tasted terrible. Only reason food got two stars is the hash browns were hot and good. Ordering was a nightmare too I had to repeat myself like 20 times and they kept getting it wrong. Really really bad experience.
Frequently Asked Questions About Dunkin'
What are the opening hours of the Dunkin' location in West Chicago, IL?
This Dunkin' is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sundays from 5:00 AM to 8:30 PM.
Can I order ahead or use delivery services at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app or website, and both delivery and curbside pickup services are available.
What specialty items does Dunkin' offer at this location?
This Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea, with a holiday menu featuring items like the Cookie Butter Cloud Latte and Peppermint Mocha Latte.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is free Wi-Fi available at the Dunkin' in West Chicago?
Yes, this Dunkin' provides free Wi-Fi for customers.
What meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What other places can I visit near the Dunkin' on W. North Ave?
Nearby, you can visit Baskin-Robbins for ice cream and bakery treats, Tropical Smoothie Cafe for health-focused smoothies and food, and Christ the King Seminary, a local religious organization.
Are there other coffee shops near this Dunkin' location?
Yes, there are several nearby coffee shops, including Starbucks and another Dunkin', providing you with multiple options for coffee and snacks.
What fast food options are close to Dunkin' in West Chicago?
Close by, you have McDonald's, Wing Snob (a chicken restaurant), and Domino's Pizza to choose from for quick meals besides Dunkin'.
How can nearby gas stations like Shell and bp be useful when visiting Dunkin'?
You can conveniently fuel up at nearby gas stations like Shell and bp during your visit to Dunkin', making it easy to combine your coffee stop with filling your vehicle.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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