Dunkin'

3.6
260 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
330 S. Neltnor Blvd, West Chicago, IL
60185, United States

Hours

Reviews

3.6
260 reviews
5 stars
119
4 stars
43
3 stars
27
2 stars
5
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and mistakes with orders.

Food and Drink Quality

Mixed reviews on food and drink quality; some enjoyed fresh items while others received cold or poorly prepared food.

Cleanliness and Safety

Concerns raised about cleanliness and food safety practices, including staff not wearing gloves and unsanitary conditions.

Renovation Feedback

The recent store renovation received mixed reactions, with some appreciating the new look while others found it less inviting.

Order Accuracy

Frequent complaints about incorrect orders, particularly in the drive-thru, indicating a need for better training and organization.
  • LP
    Leah Price
    Dec 12, 2025
    4.0
    The coffee arrived steaming, with a bold aroma that lifted the mood instantly. The flavor carried a gentle balance of bitterness and sweetness, making each sip smooth. The staff greeted with genuine friendliness and served quickly. The finish left a pleasant note that lingered. Overall, a cup that felt comforting and worth repeating
  • DR
    daniel rivera
    Dec 3, 2025
    1.0
    Order an avocado toast with bacon with two drinks. Drive home ready to eat take a bite, all I taste is ash and charcoal. Sad very sad
  • RS
    Ramon Sal
    Nov 13, 2025
    1.0
    Those people who prepares food doesn’t wear gloves and hair net. I don’t know if I will eat my food and drink my coffee after they hold the lid. GROSS.
  • AS
    ashley smh
    Aug 31, 2025
    5.0
    todos son divertidos tienen música y muy bien ambiente, gente hablan en español y inglés y es bien customer service
  • RF
    Rubin Far
    Aug 21, 2025
    1.0
    This location has horrible customer service , waited too long when entering to ordering

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in West Chicago, IL?

Dunkin' in West Chicago is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.