Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
258 reviews
5 stars
119
4 stars
42
3 stars
27
2 stars
5
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Concerns were raised about cleanliness, particularly regarding food preparation and staff hygiene practices.
Renovation Feedback
The recent store renovation received mixed reviews; while some appreciated the new look, others found it less inviting and reduced in size.
Product Consistency
There were numerous complaints about the inconsistency of food and drink quality, with many customers receiving incorrect or poorly prepared items.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their attentiveness and friendly service.
- RSRamon SalNov 13, 20251.0Those people who prepares food doesn’t wear gloves and hair net. I don’t know if I will eat my food and drink my coffee after they hold the lid. GROSS.
- ASashley smhAug 31, 20255.0todos son divertidos tienen música y muy bien ambiente, gente hablan en español y inglés y es bien customer service
- RFRubin FarAug 21, 20251.0This location has horrible customer service , waited too long when entering to ordering
- RCroman carcamoAug 9, 20251.0El lugar era muy bueno, pero el servicio cambió es de muy baja calidad el servicio
- RSRick SpencerAug 1, 20252.0I was excited to see our newly renovated Dunkin' store. When I stopped in my heart sank. They reduced the size of the store by 50%. It's not very inviting like the old store was. Very dissapointed with the renovation.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in West Chicago, IL?
Dunkin' in West Chicago is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What new holiday drinks can I try at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Can I order Dunkin' via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there other coffee or snack shops near Dunkin' in West Chicago?
Yes, nearby options include Baskin-Robbins for ice cream and bakery items, Parra's Bakery for cafe and coffee, and another Dunkin' for similar favorites.
What fast food restaurants can I visit near Dunkin'?
Near Dunkin', you can find several fast food restaurants such as Burger King, McDonald's, Wingstop, KFC, and Taco Bell / KFC for a variety of quick meal options.
Are there medical or dental services near the Dunkin' location?
Yes, nearby medical services include Salud Dental and Gateway Dental Centre for dental and cosmetic dentistry services.
Does Dunkin' provide Wi-Fi and accept different payment methods?
Yes, this location offers free Wi-Fi and accepts debit and credit cards for payment.