Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
791 reviews
5 stars
320
4 stars
184
3 stars
135
2 stars
50
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving old or cold food, with several complaints about the freshness of items like fries and nuggets.
Customer Service
Service quality varied significantly; some customers praised friendly staff, while others reported rude behavior and poor communication.
Order Accuracy
Numerous reviews mentioned missing items or incorrect orders, indicating a consistent issue with order accuracy.
Speed of Service
Customers frequently noted long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.
- DMDee MorrisOct 18, 20251.0The cashier had a hard time just understanding our basic order which was a number (ex #4) we did not make any adjustments. They don’t have the onion ring/fry combo that is available at other locations. They charge .50 cents for sauce and their chicken nuggets isn’t hot, they weren’t even warm, they were room temperature. of course they didn’t like that I took it back inside and asked for hot ones. The lady preparing the food happily assisted and said it will be 5 minutes, I said okay, she was pleasant and kept updating me on how much longer it would be, she was also working the drive thru as she was wearing a headset. They did not throw out my old nuggets, I’ll just let you guess where they put them. I won’t stop at this Wendy’s again.
- MMMariOct 10, 20251.0Breakfast taste old this morning kike they warmed it up
- DADionisio AvilesJul 28, 20251.0Poor customer service
- BJBilly JohnsonJul 25, 20255.0Love get shake
- NGNayeli GilJul 17, 20251.0Nuggets and Fries were super old couldn't even eat them! Waste of money for sure and the girl at the window is super rude! She’s the worst, I’m guessing her name is Blanca bc that’s what was on the receipt as host
Frequently Asked Questions About Wendy's
Is Waukegan Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Waukegan, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Waukegan, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 336-0067.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Waukegan Wendy’s serve breakfast?
Yes, this Wendy’s location in Waukegan, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular hours of operation for Wendy's in Waukegan, IL?
Wendy's in Waukegan is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's in Waukegan offers drive-thru service daily during their operating hours.
Can I order Wendy's food for delivery or takeout?
Yes, delivery and takeout options are available. You can order through the Wendy's app or their website at order.wendys.com.
Is breakfast served at Wendy's in Waukegan?
Yes, Wendy's in Waukegan serves breakfast including combos, sandwiches, coffee, and sides.
What forms of payment are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I provide feedback or contact the Wendy's in Waukegan?
You can contact the location directly at (847) 336-0067 or provide feedback through the Wendy's website contact page or customer satisfaction survey.
Are there any nearby entertainment options close to Wendy's Waukegan?
Yes, nearby entertainment spots include Sunset Bowl and Bowlin' Bucks, which are bowling alleys perfect for a fun outing before or after your visit to Wendy's.
What are some nearby fast food restaurants to Wendy's in Waukegan?
Near Wendy's, you can find McDonald's and Pizza Hut, making it easy to compare fast food options in the area.
Are there any nearby ATMs accessible when visiting Wendy's?
Yes, nearby ATMs include The Exchange Network and LibertyX Bitcoin ATM, which can be convenient if you need cash while visiting Wendy's.
Where is Wendy's Waukegan located and what is the attire?
Wendy's is located at 2005 North Lewis Ave, Waukegan, IL 60087. The attire is casual, making it comfortable for dine-in or takeout visits.