Taco Bell

3.9
830 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2780 Belvidere Rd in Waukegan. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2780 Belvidere Rd, Waukegan, IL
60085, United States

Hours

Reviews

3.9
830 reviews
5 stars
388
4 stars
177
3 stars
125
2 stars
40
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and lack of urgency in handling orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.
  • TW
    Tallulah Whitfield
    Jan 1, 2026
    1.0
    Took forever to get food, and staff was super rude
  • BO
    Brandy Ozuna
    Dec 17, 2025
    2.0
    We ordered on line and picked up at the store. They did not get our order right. Just like most toco bells.
  • JN
    Joe Nathan
    Nov 27, 2025
    2.0
    This location is not up to the standard I expect from taco bell.
  • MS
    Mayur Shah
    Nov 6, 2025
    5.0
    Quiet place with enough parking. Spacious & clean interior, cheerful staff.
  • FH
    Faith Her
    Oct 18, 2025
    1.0
    If I could give zero stars, I would. This was hands down one of the worst fast food experiences I’ve ever had and it just so happened to be my first time ever visiting this Taco Bell. Safe to say it will also be my last. I showed up expecting a quick bite and ended up wasting over an hour of my time. The place wasn’t even packed, but the staff moved like they were in slow motion — absolutely no sense of urgency whatsoever. I waited and waited, only to get handed an order that was completely wrong. Not even close to what I asked for. When I politely pointed it out, instead of fixing the issue or offering a basic apology, I was met with rude attitudes and eye rolls like I was the problem for expecting the food I actually ordered. No one seemed to care. The workers were clearly just there to stand around and do the bare minimum. Lazy, unprofessional, and totally checked out. What really got me was the complete lack of customer service. Not a single person apologized for the wait, the mistake, or the inconvenience. No one tried to make it right. Just a bunch of annoyed looks and half-hearted responses like they couldn’t be bothered. For a first-time customer, this was beyond disappointing. I get that things can go wrong sometimes, but the way the staff handled it was unacceptable. If this is how they treat customers, I honestly don’t know how this place stays open. Do yourself a favor and skip this location. There are plenty of other places to eat that at least pretend to care about doing their jobs.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell, 2780 Belvidere Rd, Waukegan?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, from 9:00 AM to 3:00 AM on Friday, and from 9:00 AM to 11:00 PM on Saturday.

Where is Taco Bell located in Waukegan?

Taco Bell is located at 2780 Belvidere Rd, Waukegan, IL 60085.