Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2780 Belvidere Rd in Waukegan. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported poor customer service, including rude staff and lack of urgency in handling orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.
TW
Tallulah Whitfield
Jan 1, 2026
1.0
Took forever to get food, and staff was super rude
BO
Brandy Ozuna
Dec 17, 2025
2.0
We ordered on line and picked up at the store. They did not get our order right. Just like most toco bells.
JN
Joe Nathan
Nov 27, 2025
2.0
This location is not up to the standard I expect from taco bell.
MS
Mayur Shah
Nov 6, 2025
5.0
Quiet place with enough parking. Spacious & clean interior, cheerful staff.
FH
Faith Her
Oct 18, 2025
1.0
If I could give zero stars, I would. This was hands down one of the worst fast food experiences I’ve ever had and it just so happened to be my first time ever visiting this Taco Bell. Safe to say it will also be my last.
I showed up expecting a quick bite and ended up wasting over an hour of my time. The place wasn’t even packed, but the staff moved like they were in slow motion — absolutely no sense of urgency whatsoever. I waited and waited, only to get handed an order that was completely wrong. Not even close to what I asked for.
When I politely pointed it out, instead of fixing the issue or offering a basic apology, I was met with rude attitudes and eye rolls like I was the problem for expecting the food I actually ordered. No one seemed to care. The workers were clearly just there to stand around and do the bare minimum. Lazy, unprofessional, and totally checked out.
What really got me was the complete lack of customer service. Not a single person apologized for the wait, the mistake, or the inconvenience. No one tried to make it right. Just a bunch of annoyed looks and half-hearted responses like they couldn’t be bothered.
For a first-time customer, this was beyond disappointing. I get that things can go wrong sometimes, but the way the staff handled it was unacceptable. If this is how they treat customers, I honestly don’t know how this place stays open.
Do yourself a favor and skip this location. There are plenty of other places to eat that at least pretend to care about doing their jobs.
What are the drive-through hours at Taco Bell, 2780 Belvidere Rd, Waukegan?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, from 9:00 AM to 3:00 AM on Friday, and from 9:00 AM to 11:00 PM on Saturday.
Where is Taco Bell located in Waukegan?
Taco Bell is located at 2780 Belvidere Rd, Waukegan, IL 60085.
Which payment methods are accepted at Taco Bell, Waukegan?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell offer online ordering?
Yes, you can order online or through the mobile app for pickup or delivery.
What types of food and specialties does Taco Bell offer at this location?
They offer tacos, burritos, combos, specialties, breakfast items, sides, drinks, and sweets, featuring Dollar Cravings and favorites like Crunchwrap Supreme and Cheesy Gordita Crunch.
Are there seating and restroom facilities available at this Taco Bell?
Yes, the location provides seating and restroom facilities for customers.
Are vegetarian options available at Taco Bell, 2780 Belvidere Rd?
Yes, vegetarian options are served at this Taco Bell location.
Is Taco Bell near any other restaurants where I can eat before or after my visit?
Yes, nearby restaurants include Pizza Hut, O’Brothers Bakery, Bonny’s Bistro, Peacock Restaurant, and Riviera Nayarit Seafood, providing a variety of dining choices.
What nearby shopping centers can I visit when I come to Taco Bell on Belvidere Rd?
Lake Plaza is a nearby shopping center where you can shop before or after your meal at Taco Bell.
Are there automotive services close to Taco Bell in Waukegan?
Yes, automotive services near Taco Bell include Waukegan Auto Auction, Autodome (auto body shop and oil change), Your Choice Autos, Chicago Car Auction, Sortos Auto Sales, and Your Choice Auto Sales.