Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 2800 W Belvidere Rd in Waukegan, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Food Quality
Many customers expressed dissatisfaction with the quality of the food, citing issues like cold pizza, missing toppings, and overall mediocre taste.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Order Accuracy
Customers frequently reported issues with incorrect orders, missing items, and problems with delivery.
Management Issues
Feedback indicated a need for better management and staff training to improve overall service and customer experience.
MR
maoki rea
Nov 3, 2025
1.0
The lady has Rude attitude, disrespectful really bad service
RA
Rachel Ann
Sep 5, 2025
1.0
I went here to pick up an uber eats order for someone. The order was not ready, so I asked if I can use the restroom & the guy said " they locked it" I ask "oh are you closing soon?" He replied "nope". I asked " Then why are bathrooms closed?" He replies " I dont know!!" While still waiting on the order I see a young woman cleaning a table in the dining room. I asked her if there was a manager & she said she was the manager. So I ask why bathrooms locked & she says " Customers were trashing it so it only for employees now!!! Umm its a law to have restrooms in a restaurant & this one does have a dining room, not just take out. I said " well im not going to trash your bathroom" she says " We no longer let customers use them!!" And she was unbelievably rude. I said well maybe you should've had the order ready & I wouldn't have had to wait while having to pee!! Its Friday so I was very busy & went to bunches of restaurants & every single place had orders ready, this was the ONLY location that did not. I dont mind waiting, but have a bathroom available! Also the front doors are full of greasy prints its super gross. Counters were not clean either. I wouldn't eat here if they paid me! This place needs a new manager ASAP!
AH
Alfonso Hernandez
Aug 19, 2025
1.0
DO NOT BUY FROM THIS PLACE, is the worst pizza I ever had and the service leaves much to be desired they are not even trying.
ZS
Zachary Shipman
Aug 17, 2025
1.0
The delivery drivers will rob you of food items; Don't tip them. Some of your food /drink items will go missing and there is no customer service at this location. The phones will keep ringing leaving you with whatever you got no questions asked.
AV
andree vael_
Jul 24, 2025
1.0
Visiting some family and we went to this location to get a dinner box and I was very disappointed to see that it wasn’t a square pan pizza like its advertised. The circle pizza was dry the crust wasn’t buttery and sauced poorly and overall just didn’t taste good. I know its pizza hut but still. we came way before closing too so really no excuse.
Pizza Hut is located at 2800 W Belvidere Rd in the Lake sublocality of Waukegan, IL 60085.
What are the regular business hours for Pizza Hut at 2800 W Belvidere Rd?
Pizza Hut is open Monday through Thursday and Sunday from 10:30 AM to 10:30 PM, and on Friday and Saturday from 10:30 AM to 11:30 PM.
Does this Pizza Hut location offer delivery and takeout services?
Yes, this location offers delivery, in-store pickup, and no-contact delivery services.
How can I place an order for delivery or pickup from this Pizza Hut?
You can order online through Pizza Hut's website or mobile app using the provided quick links to place delivery or pickup orders.
Is there a way to view the menu before ordering at this Pizza Hut?
Yes, you can view the full menu online at https://www.pizzahut.com/menu to explore options including pizza classics, wings, pastas, and desserts.
What payment methods are accepted at Pizza Hut on W Belvidere Rd?
This Pizza Hut accepts debit cards and does not require cash-only payments. Check payments are not accepted.
Does this Pizza Hut location have wheelchair accessible entrances and restrooms?
Yes, the restaurant has a wheelchair accessible entrance and restroom to accommodate customers with mobility needs.
What nearby restaurants or eateries are close to Pizza Hut at 2800 W Belvidere Rd?
Nearby dining options include Taco Bell, a Mexican fast food restaurant, and O’Brothers Bakery, known for baked goods and cupcakes, perfect for a meal before or after your Pizza Hut visit.
Are there any financial or legal services near the Pizza Hut location that customers might need?
Yes, nearby financial services include Speedy Loans, Prepa Tax to the Max Inc., and several insurance agencies, while legal services such as Chang and Carlin and The Aiossa Law Firm are available close by.
If I'm visiting Pizza Hut, what other nearby services related to beauty and personal care can I find?
Close to Pizza Hut, you can find several beauty and spa options such as El Ruby Hair Salon, Lashes & Brows by Jlostyles, 3D Styles Hair Studio, and Diane's Hair Care and Braiding for a full self-care experience.