Pizza Hut

2.8
399 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 2800 W Belvidere Rd in Waukegan, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
2800 W Belvidere Rd, Waukegan, IL
60085, United States

Hours

Reviews

2.8
399 reviews
5 stars
125
4 stars
36
3 stars
36
2 stars
29
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Food Quality

Many customers expressed dissatisfaction with the quality of the food, citing issues like cold pizza, missing toppings, and overall mediocre taste.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and problems with delivery.

Management Issues

Feedback indicated a need for better management and staff training to improve overall service and customer experience.
  • MR
    maoki rea
    Nov 3, 2025
    1.0
    The lady has Rude attitude, disrespectful really bad service
  • RA
    Rachel Ann
    Sep 5, 2025
    1.0
    I went here to pick up an uber eats order for someone. The order was not ready, so I asked if I can use the restroom & the guy said " they locked it" I ask "oh are you closing soon?" He replied "nope". I asked " Then why are bathrooms closed?" He replies " I dont know!!" While still waiting on the order I see a young woman cleaning a table in the dining room. I asked her if there was a manager & she said she was the manager. So I ask why bathrooms locked & she says " Customers were trashing it so it only for employees now!!! Umm its a law to have restrooms in a restaurant & this one does have a dining room, not just take out. I said " well im not going to trash your bathroom" she says " We no longer let customers use them!!" And she was unbelievably rude. I said well maybe you should've had the order ready & I wouldn't have had to wait while having to pee!! Its Friday so I was very busy & went to bunches of restaurants & every single place had orders ready, this was the ONLY location that did not. I dont mind waiting, but have a bathroom available! Also the front doors are full of greasy prints its super gross. Counters were not clean either. I wouldn't eat here if they paid me! This place needs a new manager ASAP!
  • AH
    Alfonso Hernandez
    Aug 19, 2025
    1.0
    DO NOT BUY FROM THIS PLACE, is the worst pizza I ever had and the service leaves much to be desired they are not even trying.
  • ZS
    Zachary Shipman
    Aug 17, 2025
    1.0
    The delivery drivers will rob you of food items; Don't tip them. Some of your food /drink items will go missing and there is no customer service at this location. The phones will keep ringing leaving you with whatever you got no questions asked.
  • AV
    andree vael_
    Jul 24, 2025
    1.0
    Visiting some family and we went to this location to get a dinner box and I was very disappointed to see that it wasn’t a square pan pizza like its advertised. The circle pizza was dry the crust wasn’t buttery and sauced poorly and overall just didn’t taste good. I know its pizza hut but still. we came way before closing too so really no excuse.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Waukegan, IL?

Pizza Hut is located at 2800 W Belvidere Rd in the Lake sublocality of Waukegan, IL 60085.

What are the regular business hours for Pizza Hut at 2800 W Belvidere Rd?

Pizza Hut is open Monday through Thursday and Sunday from 10:30 AM to 10:30 PM, and on Friday and Saturday from 10:30 AM to 11:30 PM.