Brand Certified
Papa Johns Pizza
3.2(399 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
1321 North Green Bay Road, Waukegan, IL
60085, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(847) 625-7272
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/il/60085/waukegan/1321-north-green-bay-road?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Waukegan, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Waukegan pizza for any occasion. Call us for pizza delivery in Waukegan or stop by 1321 North Green Bay Road for carryout to order the best pizza in Waukegan, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.2
399 reviews
5 stars
158
4 stars
50
3 stars
40
2 stars
19
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times for both delivery and carryout, with some experiencing orders taking over two hours.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unhelpful responses, and unresolved complaints.
Food Quality
While some customers praised the pizza quality, others reported receiving incorrect orders, undercooked food, or items missing from their orders.
Positive Experiences
Despite the negative feedback, several customers noted positive experiences with friendly staff and good food on certain occasions.
- ALangie ruszel (four legger lover)Feb 24, 20264.0Take out pizza! Tried their new pan pizza advertised. Added extra mushrooms and onions, expected more than what I got. The Parmesan crust was great. Nothing "wrong" with it, I guess I'm a thin crust kinda gal.
- ACAnahi CarmonaFeb 8, 20261.0Terrible service waited 3 hours for 2 pizzas I like papa John’s but this is the worst experience Ive had
- KDKevin DiazJan 30, 20265.0Amazing pizza and the employees are so nice and they gave me extra garlic butter
- APAbby ProutyJan 26, 20265.0This is by far the BEST Papa John's store I have ever worked with. Neesha was wonderful and so kind. I spoke with him several times to determine who the best point of contact would be. He even called back to follow up and see if I had reached the right person. Ryan, the supervisor, was also wonderful. He was very responsive and generously donated to our event for the local school district (and 2 of the surrounding school districts). Everyone I spoke to at this location was kind, courteous, and helpful. I HIGHLY recommend this Papa John's as your go-to pizza place.
- JJJessicaJan 18, 20262.0The food is amazing but the carry out always takes almost a hour wish they took as much priority in both forms of orders and not just getting delivers out! There’s always that one person out of uniform with an attitude problem!
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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