Papa Johns Pizza

3.2
391 reviews
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Business Details

1321 North Green Bay Road, Waukegan, IL
60085, United States
(847) 625-7272
https://locations.papajohns.com/united-states/il/60085/waukegan/1321-north-green-bay-road?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Waukegan, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Waukegan pizza for any occasion. Call us for pizza delivery in Waukegan or stop by 1321 North Green Bay Road for carryout to order the best pizza in Waukegan, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1321 North Green Bay Road, Waukegan, IL
60085, United States

Hours

Reviews

3.2
391 reviews
5 stars
155
4 stars
48
3 stars
40
2 stars
18
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, such as wrong items being delivered, missing ingredients, and incorrect sizes.

Food Quality

While some customers praised the pizza quality, others reported issues like undercooked or overcooked pizzas, and complaints about food safety.

Mixed Experiences

Several customers noted that experiences varied significantly, with some having positive interactions while others faced significant issues.
  • DB
    Dylan Borton
    Jan 3, 2026
    5.0
    Whoever was the manager at 10:58 on saturday is a real one. I ordered pizzas and a bunch of sauces which all spilled. I called and he fixed it as someone who is a general manager in food this is great customer service. I will be continuing to order only from this papa. Stay real G
  • SS
    S&S junk removal service
    Dec 18, 2025
    1.0
    I tried ordering from them twice and they messed up my order one time I didn’t even get my pizza after I had paid for it and I got nothing for it. I didn’t compensate me for it at all. The driver never showed up and the last time I tried to order, they couldn’t switch my order to deliver they carry out and I don’t have a way of picking up something right now because I am busy all the time with my business so I do not rate this pizza place
  • ZP
    zayra perez
    Dec 17, 2025
    1.0
    Manager will have music extremely loud and will literally toss you your pizza box without saying a word.
  • VT
    Vinny Tese
    Dec 13, 2025
    1.0
    Painfully slow
  • YB
    Yetzenia Burgos
    Nov 30, 2025
    1.0
    Horrible pizza 3 hours later!
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Waukegan?

Papa Johns Pizza in Waukegan is open daily from 9:30 AM to 1:00 AM for both delivery and takeout services.

Where is Papa Johns Pizza located in Waukegan, IL?

It is located at 1321 North Green Bay Road, Waukegan, IL 60085.