Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,331 reviews
5 stars
506
4 stars
256
3 stars
220
2 stars
92
1 star
257
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with management's handling of issues.
Order Accuracy
Many customers reported incorrect orders, missing items, and issues with food preparation, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, impacting the overall dining experience.
Food Quality
Mixed feedback on food quality, with some customers noting better taste compared to other locations, while others reported stale or improperly cooked items.
Speed of Service
While some customers appreciated quick service, many others complained about slow drive-thru times and long wait periods.
- RGRobinette Geater5 days ago1.0Had curbside service more than two drinks she didn’t bring out a cupholder told me she’d bring it back. I waited and she did not have to go in to get it. I am very upset. That’s why I ordered a curbside so I don’t have to go in. I went to McDonald’s on and Green Bay West Green Bay
- BCBrent CunninghamNov 4, 20251.0Employees are not washing their hands!!!! DO NOT EAT HERE!!!!!!
- RMRoberto MoraOct 23, 20251.0Rude still in training and unprofessional always misses my order up 💯🤟
- LGLisa GrigsbySep 18, 20255.0I came in there and hoping I could be somewhere peaceful and talk on the phone to my doctor. But the music was so loud!!!
- JJJillSep 9, 20254.0Quick service at your average McDonald's
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 3301 W Grand Ave, Waukegan?
Delivery is available Monday through Thursday from 5:00 AM to 11:45 PM, Friday and Saturday 24 hours, and Sunday from 12:00 AM to 11:45 PM.
Is there a drive-thru service at this McDonald's and what are the hours?
Yes, there is a drive-thru available. Hours are Monday to Wednesday and Sunday from 4:00 AM to midnight, and Thursday through Saturday 24 hours.
What pickup and delivery options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order McDonald's via a mobile app?
Yes, you can order using the McDonald's app available for iOS and Android, or by visiting their online order link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What are the general opening hours at this McDonald's location?
This McDonald's location is generally open from 4:00 AM to midnight Monday through Wednesday and Sunday, and operates 24 hours on Thursday through Saturday.
Where is the McDonald's at 3301 W Grand Ave located?
It is located in Waukegan, Illinois, at 3301 W Grand Ave, postal code 60085, USA.
Are there any hotels near this McDonald's where I can stay?
Yes, Rodeway Inn Waukegan - Gurnee is a nearby hotel and motel accommodation option, located close to McDonald's at 3301 W Grand Ave.
What options are available nearby for coffee lovers visiting this McDonald's?
Nearby coffee options include Starbucks and McDonald's itself. You might enjoy a coffee at Starbucks before or after your McDonald's visit.
If I need financial services or ATM access near McDonald's, where can I go?
There are several nearby options including Western Union for money transfer services, Fifth Third Bank with ATMs, and Bitcoin ATMs like Coin Cloud Bitcoin ATM, LibertyX Bitcoin ATM, and DigitalMint Bitcoin ATM.