Brand Certified
McDonald's
3.6(1541 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
304 North Sheridan Road, Waukegan, IL
60085, United States
Certified by McDonald's • Mar 01, 2026
(847) 244-6280
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,541 reviews
5 stars
612
4 stars
304
3 stars
241
2 stars
123
1 star
261
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude staff and untrained employees.
Food Quality
Many reviews mentioned cold or stale food, incorrect orders, and inconsistent quality, with some customers expressing disappointment in the freshness of the items.
Cleanliness and Atmosphere
While some customers noted decent cleanliness, others reported dirty dining areas and uncomfortable atmospheres due to loitering individuals.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
- CKCurtis KaiserJan 27, 20261.0Napkin dispenser was empty, soda. Machine was broken. Got two ketchup packets for a large fry and 20 nuggets. And two napkins. Place is crap.
- IAIvis AmayaDec 26, 20254.0Some people approach you to ask for money
- AEAraceli EstradaDec 20, 20251.0Breakfast service is always not good for me, but that's my fault for continuing to assume it would be any better next time.
- FSFrank SpringfieldDec 7, 20253.0If you plan on getting a fresh hot cookie tote go somewhere else other mcdonalds in the area are cheaper as well.
- AFAidan FrenchNov 19, 20254.0The place was lively when I went in. A little busy, but always to be expected at a McDonald's. Barely got much, so the order came quickly, and the taste was as expected. The cleanliness is pretty decent too and everything is updated.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 304 North Sheridan Road, Waukegan?
This McDonald's location is open 24 hours a day, seven days a week.
What are the delivery service hours at this McDonald's?
Delivery is available daily from 5:00 AM to 11:30 PM.
What are the drive-through hours for this McDonald's?
Drive-through is open daily from 4:00 AM to 12:00 PM, except on Friday and Saturday when it's open 24 hours.
What types of pickup and delivery services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at McDonald's in Waukegan?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's at 304 North Sheridan Road have a drive-thru service?
Yes, this McDonald's location offers drive-thru service.
Can I order McDonald's food using a mobile app?
Yes, you can use the McDonald's app available on both iOS and Android to place your orders.
Are there any nearby pizza restaurants if I'm looking for other dining options?
Yes, Rosati's Pizza is a nearby pizza restaurant you might want to try before or after visiting McDonald's.
What local attractions are close to this McDonald's that I can visit?
You can visit the Genesee Theater Box Office for concerts and arts events and Foss Park District for outdoor activities near McDonald's.
Are there services nearby if I need to ship packages or send mail?
Yes, the United States Postal Service and UPS Authorized Shipping Provider are near McDonald's for your mailing and shipping needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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