Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,316 reviews
5 stars
519
4 stars
247
3 stars
200
2 stars
94
1 star
256
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during night shifts.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty tables and a poorly maintained play area.
Operational Issues
Frequent complaints about the restaurant not being open during posted hours and issues with accepting payment methods.
Mixed Experiences
Some customers had positive experiences with friendly service and fresh food, but these were overshadowed by negative feedback.
- THTim HoweNov 11, 20255.0They do a great job keeping it clean inside. Friendly service and good food for a McDonald’s. Make sure to use the app!
- MRMarlon RosalesNov 9, 20251.0Mal servicio en el drive tru, hay una persona del género masculino atendiendo con actitudes muy arrogante, sin espíritu de servicio
- MHMario HernandezNov 8, 20251.0Shit service
- MCMaria CasarrubiasOct 24, 20251.0Very rude night staff, in particularly someone named Carlos was bluntly rude due to the payment method I used. Being a parent and using a rewards Visa card that can be used in various of stores isn’t funny and to laugh at someone’s face and make comments is very poor customer service.
- PKPaul KoslicaOct 22, 20252.0Big Mac sandwich was cold on 2 big Mac orders
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's in Waukegan, IL is open daily with varying hours, typically from 4:00 AM to midnight, with 24-hour service on some days.
Does this McDonald's location offer drive-thru service?
Yes, it offers a drive-thru service with extended hours typically from 4:00 AM to midnight or near 24-hour service on certain days.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this location provides delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer free WiFi?
Yes, free WiFi is available along with services like mobile ordering and McDelivery.
What is the address and contact number for this McDonald's?
The address is 1939 N Lewis Ave, Waukegan, IL 60085. The phone number is +1 847-662-8784.
What attractions or services are near this McDonald's for customers to visit?
Nearby places include the community center The Antmound Compound, the bowling alleys Sunset Bowl and Bowlin' Bucks, and the beauty salon LushEnds Hair Boutique and Salon.
If I'm visiting the Department of Human Services nearby, can I easily grab food at McDonald's?
Yes, McDonald's is close to the Department of Human Services, making it convenient for a quick meal during or after your visit.
Are there other dining options near this McDonald's?
Yes, nearby dining includes Wendy's for fast food burgers, Green Tea Chinese Drive-Thru for Asian cuisine, and Hillery's BBQ for barbecue dishes.