Brand Certified
McDonald's
3.9(1120 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1010 S Waukegan Road, Waukegan, IL
60085, United States
Certified by McDonald's • Mar 01, 2026
(847) 473-4915
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.9
1,120 reviews
5 stars
503
4 stars
249
3 stars
191
2 stars
53
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude service from staff and managers, with complaints about order accuracy and long wait times.
Food Quality
There were mixed reviews on food quality, with some praising hot and fresh meals while others reported cold or poorly prepared food.
Cleanliness
Some customers noted that the restaurant was clean, while others experienced dirty conditions, particularly in the bathrooms.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for mistakes and poor customer service.
- RGRigo GonzalezFeb 21, 20261.0Pedí 2 amburguesas solo una me dieron y cobraron las dos mal servisio
- 2224bonillaFeb 17, 20261.0These people take forever to give you the food and the manager is a man and is very rude when you tell him to come hurry up and last time I waited almost 30 minutes for my food when I ordered it on the app.
- CHCharles HartJan 15, 20265.0I'm almost loving it 😀
- LLLisaMDec 10, 20251.0Normally I don't have many problems with this McDonald's, but lately when I have put in an order to be delivered to my table, I end up having to go up to the counter to get it. Now for some that may not seem like a big deal, but it seems like they pick particular people to deliver to, and others they make come up to the counter. The easiest way I can put this is I feel I'm being discriminated against.. it should be they always bring it to your table, or they turn that part of the app off.. and I know you're going to respond please go to the survey website so it can be investigated. I have done that two or three times, and have never been contacted.
- YLYessica LunaNov 16, 20251.0Terrible place to go. Manager SANDY working Sunday 11/16 at 3:30pm rude as hell, even the employees are nice but The manager working does have no have any costumer service skills
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1010 S Waukegan Road?
This McDonald's location is open 24 hours a day, 7 days a week.
When is McDonald's delivery service available?
Delivery is available daily from 5:00 AM to 11:30 PM on Mondays and Sundays, and 24 hours from Tuesday to Saturday.
Does McDonald's offer drive-through service and what are its hours?
Yes, the McDonald's drive-through is open 24 hours every day of the week.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food online or via the app?
You can order through the McDonald's App available on Apple and Android, or order online at https://mcdonalds.order.online/business/-5579.
What nearby grocery stores can I visit along with McDonald's on Waukegan Road?
ALDI USA, a grocery store and supermarket, is located near McDonald's for your shopping convenience.
Are there any nearby dining options besides McDonald's at 1010 S Waukegan Road?
Yes, near this McDonald's you can find Tropical Smoothie Cafe, Jersey Mike's Subs, MOD Pizza, Panda Express, Dunkin Donuts, Chipotle Mexican Grill, and Baskin-Robbins for a variety of dining choices.
What hotels are close to McDonald's on Waukegan Road for convenient accommodation?
Nearby hotels include Holiday Inn Express & Suites Chicago North-Waukegan-Gurnee, Candlewood Suites Chicago-Waukegan, and Sonesta Simply Suites Chicago Waukegan.
Does McDonald's have any online rewards or loyalty program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program found at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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