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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(295 reviews)

Business Details

422 Washington St, Waukegan, IL
60085, United States
(847) 665-8210
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waukegan, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
422 Washington St, Waukegan, IL
60085, United States

Hours

Reviews

3.4
295 reviews
5 stars
121
4 stars
45
3 stars
29
2 stars
20
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many mentioning incorrect orders and long wait times.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty facilities and unkempt dining areas.

Product Availability

Many customers expressed frustration over the unavailability of menu items and frequent order mistakes.

Customer Experience

While some praised individual staff members for their friendliness, overall customer experiences were marred by inconsistent service and management issues.
  • DG
    Dan Guerrero
    Feb 2, 2026
    1.0
    No public bathrooms? Even for paying customers? Even for a 5 year old girl saying it's an emergency... And we wonder why people don't come to downtown Waukegan. Such a disappointment
  • FA
    Fernando Alvarado
    Jan 18, 2026
    1.0
    Hate this dunkin, the most annoying part they can't take any bills over 50 like what? They have to understand and accommodate to their customers, not everyone has a debit card and for them to only take 20 dollar bills is very very inconvenient, headed to Starbucks instead where they DID take my money, thank you Starbies!!
  • WW
    WaVesOfKatrina
    Dec 31, 2025
    1.0
    Parking here Is terrible! go to a different location. Not Enough parking spots
  • MT
    MissJeannette Tapia
    Nov 27, 2025
    1.0
    Horrible service they couldn’t hear. Gave us a bagel with no cream cheese?!! Come on now!!! Also no cream in the coffee the receipt says cream 🙄
  • AG
    Andréz Gutiérrez
    Sep 27, 2025
    5.0
    10/10, customer service. Give Lalo a raise. Dude deserves it 👍🙏

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Waukegan, IL?

Dunkin' in Waukegan is open Monday to Friday from 5:00 AM to 6:00 PM, Saturday from 6:00 AM to 2:00 PM, and Sunday from 6:00 AM to 3:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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