Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waukegan, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported rude staff and poor service, with many mentioning incorrect orders and long wait times.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty facilities and unkempt dining areas.
Product Availability
Many customers expressed frustration over the unavailability of menu items and frequent order mistakes.
Customer Experience
While some praised individual staff members for their friendliness, overall customer experiences were marred by inconsistent service and management issues.
DG
Dan Guerrero
Feb 2, 2026
1.0
No public bathrooms? Even for paying customers? Even for a 5 year old girl saying it's an emergency... And we wonder why people don't come to downtown Waukegan. Such a disappointment
FA
Fernando Alvarado
Jan 18, 2026
1.0
Hate this dunkin, the most annoying part they can't take any bills over 50 like what? They have to understand and accommodate to their customers, not everyone has a debit card and for them to only take 20 dollar bills is very very inconvenient, headed to Starbucks instead where they DID take my money, thank you Starbies!!
WW
WaVesOfKatrina
Dec 31, 2025
1.0
Parking here Is terrible! go to a different location. Not Enough parking spots
MT
MissJeannette Tapia
Nov 27, 2025
1.0
Horrible service they couldn’t hear. Gave us a bagel with no cream cheese?!! Come on now!!! Also no cream in the coffee the receipt says cream 🙄
AG
Andréz Gutiérrez
Sep 27, 2025
5.0
10/10, customer service. Give Lalo a raise. Dude deserves it 👍🙏
What are the operating hours of Dunkin' in Waukegan, IL?
Dunkin' in Waukegan is open Monday to Friday from 5:00 AM to 6:00 PM, Saturday from 6:00 AM to 2:00 PM, and Sunday from 6:00 AM to 3:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday drinks does Dunkin' currently offer?
They feature the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead at Dunkin' using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What kinds of food and drinks are served at this Dunkin' location?
They serve a wide range including espresso, coffee, donuts, breakfast sandwiches, tea, as well as breakfast, lunch, and brunch items.
Does Dunkin' provide a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any nearby places where I can find legal services close to Dunkin'?
Yes, several legal service providers are nearby including Anderson Law, P.C., Gibson Steigauf, The Law Offices of Michael W. Kopsick, and Bur-Men Law Group, among others. Customers visiting Dunkin' for a snack or coffee might find it convenient to schedule legal consultations before or after their visit.
What art galleries can I visit near Dunkin' in Waukegan?
You can explore nearby art galleries such as Sidecar Studios, Valhalla Art Loft, and Karcher in the Raw to enjoy local arts and entertainment before or after your Dunkin' visit.
Is there a public plaza or park close to Dunkin' where I can relax?
Yes, Veterans Memorial Plaza, which includes a park and monument, is located nearby and is a nice spot to relax before or after grabbing a coffee at Dunkin'.
How can nearby governmental offices and services be convenient when visiting Dunkin'?
Nearby governmental offices such as Waukegan City Clerk, Waukegan City Hall, and Lake County Coroner make Dunkin' a convenient stop for coffee or breakfast while running official errands in the area.
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