Brand Certified
Dunkin'
3.7(365 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
21 S. Greenbay Rd, Waukegan, IL
60085, United States
Certified by Dunkin' • Mar 01, 2026
(847) 665-8207
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waukegan, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
365 reviews
5 stars
173
4 stars
73
3 stars
33
2 stars
22
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, particularly regarding food safety and unsanitary conditions.
Product Quality
Many customers expressed dissatisfaction with the quality of food and drinks, citing issues like stale donuts and poorly made coffee.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service at certain times.
- VGViviane Renteria GraciaNov 23, 20251.0Me dieron mal mi pedido, la leche era de almendra por qué soy intolerante a la lactosa y me enfermé en mi trabajo, y me tuve que ir a casa. Por qué no saben hacer un café! Pésimo servicio, distraídas. Si no saben hacer algo no vendan el producto.
- DPDemetria PattersonNov 2, 20251.0Wish I Could’ve left 0 Stars!! I stopped in yesterday morning for some coffee & while there decided that I wanted to bring home some donuts for my family. while looking at the options I noticed bugs crawling on ALL the donuts. I informed the guy at the counter that there were bugs flying on all the donut's . he looked over to where I was pointing, looked at the donut case , shrugged his shoulders , looked me dead in my eyes & said “ do you want some or no “ I said absolutely not!!! Needless to say I won’t be coming back to that location again ! & I reached out to the health department! Absolutely disgusting!! 🤢
- DLDenice LinkSep 15, 20255.0I love all the food and drinks I get here. I go often. Recently I really love the plants they put in the drive thru area. Beautiful.
- KJKelly JSep 7, 20255.0I drive out of my way to get to this dunkin location. They understand what I'm saying. They get the order exactly right every time.
- DWDan WoodSep 7, 20251.0Was ignored man working there for over 15 minutes had a pickup order lady working drive thru had the help me
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Waukegan, IL?
Dunkin' in Waukegan, IL is open daily from 4:00 AM to 8:00 PM.
Can I order ahead or use delivery services at Dunkin' Waukegan?
Yes, you can order ahead using the Dunkin' mobile app or website, and delivery service is available.
What special drinks are available at Dunkin' for the holiday season?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Does Dunkin' Waukegan have a drive-thru?
Yes, Dunkin' Waukegan features a drive-thru for convenient ordering and pickup.
What meals are served at Dunkin' Waukegan?
Dunkin' serves breakfast, lunch, and brunch options including breakfast sandwiches, donuts, coffee, espresso, and tea.
Does Dunkin' Waukegan offer vegetarian food options?
Yes, Dunkin' Waukegan offers vegetarian menu options to accommodate various dietary preferences.
Is free Wi-Fi available at Dunkin' in Waukegan?
Yes, Dunkin' in Waukegan provides free Wi-Fi for customers.
How can nearby public offices like USCIS help customers visiting Dunkin'?
If visiting Dunkin', customers can also access government services nearby at the USCIS Application Support Center and USCIS Waukegan located close by, making it convenient to run errands in the area.
Are there nearby places to relax or dine after visiting Dunkin' Waukegan?
Yes, customers can visit nearby places like La Canoa Mexican Restaurant or Frolic bar and pub for dining or leisure after their Dunkin' visit.
Can customers at Dunkin' easily access other services like automotive or beauty shops nearby?
Yes, there are several nearby automotive repair shops like Ace Radiator & Air Conditioning and beauty salons such as Amy's Beauty Salon nearby, offering convenient options for additional errands.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website