Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waukegan, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, long wait times, and rude staff interactions.
Product Quality
Inconsistencies in food and drink quality were noted, with complaints about stale donuts and incorrect orders.
Customer Experience
Some customers praised friendly staff and good service, while others experienced poor customer service and lack of product availability.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and tables.
Atmosphere
The atmosphere received mixed reviews, with some appreciating the ambiance while others noted the location's condition and safety concerns.
JP
Jennifer Per-Cel
2 days ago
1.0
This is the only cheap Dunkin Donuts that will give you 90% foam and expect you to pay full price
YR
Yazmin Rangel
Nov 16, 2025
1.0
If I could give 0 reviews I would. The girls are not doing anything besides making tiktoks and being on FaceTime! I had to come back 3 times!!! Because they either forgot something or made the food taste horrible!! Whatever girls worked November 16 around 11 am need to be terminated. Ridiculous.
SJ
ShaunShine Jones
Nov 15, 2025
3.0
I was in Waukegan IL taking care of business and I was looking for a place to to buy a iced coffee and to wait for my appointment, I found Dunkin donuts down the street from the building on Grand Ave, the prices for the coffee has went up some but I enjoyed my small decaf iced coffee with almond milk and pumpkin swirl! Next time I'll get a bigger one 😩
OL
Optiem Lopez
Oct 31, 2025
1.0
Muy mal servicio, me dejaron esperando como 5 min para tomar mi orden, 10 minutos mas para venir a cobrarme, el servicio es espantoso
JC
Josy Cervantes
Jul 24, 2025
1.0
Now tell me why I asked for avocado toast with bacon that is alr taxed and the whole bacon is burnt and tastes burnt. Tried telling me that is how it is. We kindly ask for a redo. Rolls her eyes, and closes the windows to discuss with her employees. Hell is wrong with her
What are the operating hours for Dunkin' in Waukegan, IL?
Dunkin' in Waukegan, IL is open every day from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin'?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on iOS and Android.
What are some of the specialty items offered at this Dunkin' location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any seasonal or special menu items currently available?
Yes, during the holiday season, you can enjoy new seasonal drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby places can I visit before or after grabbing a coffee at Dunkin'?
Nearby, you can visit Baskin-Robbins for ice cream and smoothies, Cleo's Salon de Belleza for beauty treatments, and Juan's Chuck Wagon if you're interested in a Mexican or American restaurant.
Are there any health and medical facilities close to the Dunkin' in Waukegan?
Yes, nearby health facilities include Vista Physician Group, DaVita Waukegan Renal Center, and New Life Medical Center which offers chiropractic and hospital services.
How can nearby amenities like Western Union and Waukegan Safe and Lock Services benefit customers visiting Dunkin'?
Customers can conveniently handle money transfer services at Western Union or address their locksmith needs at Waukegan Safe and Lock Services when visiting or after stopping by Dunkin'.