Dunkin'

3.6
454 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waukegan, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1609 Grand Ave, Waukegan, IL
60085, United States

Hours

Reviews

3.6
454 reviews
5 stars
188
4 stars
96
3 stars
47
2 stars
26
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being friendly, while others were criticized for rudeness and lack of attentiveness.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Service speed is inconsistent, with reports of long wait times in both drive-thru and in-store.

Product Availability

Customers often found that popular items, especially donuts, were unavailable or stale.

Cleanliness

Concerns raised about cleanliness, including dirty tables and unsanitary practices.
  • IW
    Ignacio Wadgymar
    Dec 24, 2025
    5.0
    Good
  • LA
    Lluvi Arizmendi
    Dec 13, 2025
    5.0
    My usual spot for Cappy Blast . Miguel was very king helping me with my order.
  • JP
    Jennifer Per-Cel
    Nov 22, 2025
    1.0
    This is the only cheap Dunkin Donuts that will give you 90% foam and expect you to pay full price
  • PP
    Precious
    Nov 16, 2025
    1.0
    If I could give 0 reviews I would. The girls are not doing anything besides making tiktoks and being on FaceTime! I had to come back 3 times!!! Because they either forgot something or made the food taste horrible!! Whatever girls worked November 16 around 11 am need to be terminated. Ridiculous.
  • SJ
    ShaunShine Jones
    Nov 15, 2025
    3.0
    I was in Waukegan IL taking care of business and I was looking for a place to to buy a iced coffee and to wait for my appointment, I found Dunkin donuts down the street from the building on Grand Ave, the prices for the coffee has went up some but I enjoyed my small decaf iced coffee with almond milk and pumpkin swirl! Next time I'll get a bigger one 😩

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Waukegan, IL?

Dunkin' in Waukegan, IL is open every day from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.