Dunkin'

3.5
450 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waukegan, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1609 Grand Ave, Waukegan, IL
60085, United States

Hours

Reviews

3.5
450 reviews
5 stars
184
4 stars
96
3 stars
47
2 stars
26
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and rude staff interactions.

Product Quality

Inconsistencies in food and drink quality were noted, with complaints about stale donuts and incorrect orders.

Customer Experience

Some customers praised friendly staff and good service, while others experienced poor customer service and lack of product availability.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and tables.

Atmosphere

The atmosphere received mixed reviews, with some appreciating the ambiance while others noted the location's condition and safety concerns.
  • JP
    Jennifer Per-Cel
    2 days ago
    1.0
    This is the only cheap Dunkin Donuts that will give you 90% foam and expect you to pay full price
  • YR
    Yazmin Rangel
    Nov 16, 2025
    1.0
    If I could give 0 reviews I would. The girls are not doing anything besides making tiktoks and being on FaceTime! I had to come back 3 times!!! Because they either forgot something or made the food taste horrible!! Whatever girls worked November 16 around 11 am need to be terminated. Ridiculous.
  • SJ
    ShaunShine Jones
    Nov 15, 2025
    3.0
    I was in Waukegan IL taking care of business and I was looking for a place to to buy a iced coffee and to wait for my appointment, I found Dunkin donuts down the street from the building on Grand Ave, the prices for the coffee has went up some but I enjoyed my small decaf iced coffee with almond milk and pumpkin swirl! Next time I'll get a bigger one 😩
  • OL
    Optiem Lopez
    Oct 31, 2025
    1.0
    Muy mal servicio, me dejaron esperando como 5 min para tomar mi orden, 10 minutos mas para venir a cobrarme, el servicio es espantoso
  • JC
    Josy Cervantes
    Jul 24, 2025
    1.0
    Now tell me why I asked for avocado toast with bacon that is alr taxed and the whole bacon is burnt and tastes burnt. Tried telling me that is how it is. We kindly ask for a redo. Rolls her eyes, and closes the windows to discuss with her employees. Hell is wrong with her

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Waukegan, IL?

Dunkin' in Waukegan, IL is open every day from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.