Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waukegan, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly regarding the bathrooms and food items.
Order Accuracy
Many customers experienced issues with incorrect orders and lack of attention to details.
Staff Attitude
Feedback indicated a mix of friendly and rude staff, with some customers noting a decline in service quality over time.
Product Availability
Several reviews highlighted that many menu items were unavailable, leading to customer dissatisfaction.
LL
lidney
Jan 3, 2026
1.0
I agree with the people rude employees denying service 40 minutes before closing time and were out of everything and the employee working in the drive thru rudely laughed in my face Never coming back to this location thats for sure
AF
angel fernandez
Dec 7, 2025
5.0
The employees are the best workers here This employee gave me the best service I ever seen in a dunkin when my brother had a little incident one of the employees came to help 10/10 best service
MF
Mohd Faraaz Ali Farhaan
Nov 8, 2025
1.0
This was the coffee
I got . I can understand if it’s a closing time but u can’t serve like these
VH
Veronica Hoyos
Oct 19, 2025
1.0
SLOW EMPLOYEES WITH ATTITUDE. This place takes forever. People come and order 3-5 items in the menu and is not enough people to attend to customers. I ordered a hot latte and Juana the attendant declined to use my cup. After she finally brought my beverage it was warm, not hot.
Go to Starbucks instead
(Traducido por Google)
EMPLEADOS LENTOS Y CON ACTITUD. Este lugar tarda muchísimo. La gente viene y pide de 3 a 5 artículos del menú, y no hay suficiente gente para atender a los clientes. Pedí un café con leche caliente y Juana, la encargada, se negó a usar mi taza. Cuando finalmente me trajo la bebida, estaba tibia, no caliente. Mejor vayan a Starbucks.
What are the regular opening hours of Dunkin' in Waukegan, IL?
Dunkin' in Waukegan, IL is open every day from 4:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Which meals are served at Dunkin' in Waukegan?
Dunkin' serves breakfast, lunch, and brunch meals.
What new holiday beverages can I try at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of the holiday menu.
How can I place an order ahead of time for fast pickup at Dunkin'?
You can use the Dunkin' mobile app or order online via their website to order ahead for a fast grab-and-go experience.
Does the Dunkin' location in Waukegan have a drive-thru for quick service?
Yes, this Dunkin' location has a drive-thru for convenient service.
Where is Dunkin' located in Waukegan, IL?
Dunkin' is located at 1800 N. Lewis Ave, Lake sublocality, Waukegan, IL 60085.
What nearby places can I visit after enjoying coffee at Dunkin'?
Nearby places include Wingstop for chicken meals, Elsie's Place casino and cafe, and Tony's Fresh Market grocery store, making it convenient to combine your visit with other local stops.
Are there nearby services around Dunkin' for errands like banking or automotive needs?
Yes, nearby services include First Midwest Bank, NorStates Bank for financial needs, AutoZone and Speedy Detail for automotive services, as well as U-Haul Moving & Storage for truck rentals.
Is Dunkin' near any places for family or community activities?
Yes, Dunkin' is close to The Antmound Compound community center and gym, and Maggie's Place Childcare and Learning Center, useful for families spending time in the area.