Dunkin'

3.5
327 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waukegan, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1800 N. Lewis Ave, Waukegan, IL
60085, United States

Hours

Reviews

3.5
327 reviews
5 stars
145
4 stars
51
3 stars
25
2 stars
22
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly regarding the bathrooms and food items.

Order Accuracy

Many customers experienced issues with incorrect orders and lack of attention to details.

Staff Attitude

Feedback indicated a mix of friendly and rude staff, with some customers noting a decline in service quality over time.

Product Availability

Several reviews highlighted that many menu items were unavailable, leading to customer dissatisfaction.
  • LL
    lidney
    Jan 3, 2026
    1.0
    I agree with the people rude employees denying service 40 minutes before closing time and were out of everything and the employee working in the drive thru rudely laughed in my face Never coming back to this location thats for sure
  • AF
    angel fernandez
    Dec 7, 2025
    5.0
    The employees are the best workers here This employee gave me the best service I ever seen in a dunkin when my brother had a little incident one of the employees came to help 10/10 best service
  • MF
    Mohd Faraaz Ali Farhaan
    Nov 8, 2025
    1.0
    This was the coffee I got . I can understand if it’s a closing time but u can’t serve like these
  • VH
    Veronica Hoyos
    Oct 19, 2025
    1.0
    SLOW EMPLOYEES WITH ATTITUDE. This place takes forever. People come and order 3-5 items in the menu and is not enough people to attend to customers. I ordered a hot latte and Juana the attendant declined to use my cup. After she finally brought my beverage it was warm, not hot. Go to Starbucks instead (Traducido por Google) EMPLEADOS LENTOS Y CON ACTITUD. Este lugar tarda muchísimo. La gente viene y pide de 3 a 5 artículos del menú, y no hay suficiente gente para atender a los clientes. Pedí un café con leche caliente y Juana, la encargada, se negó a usar mi taza. Cuando finalmente me trajo la bebida, estaba tibia, no caliente. Mejor vayan a Starbucks.
  • TK
    Tom Kacprzyński
    Oct 12, 2025
    1.0
    No bathrooms :(

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Waukegan, IL?

Dunkin' in Waukegan, IL is open every day from 4:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.