Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waukegan, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unhelpful staff, with several instances of poor service and negative attitudes from employees.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders, indicating a lack of attention to detail.
Speed of Service
Customers noted slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly regarding the bathrooms and overall cleanliness of the store.
Product Quality
Mixed feedback on product quality, with some customers enjoying their drinks and food, while others reported stale items and poorly made beverages.
SG
Snehit Reddy Gurram
4 days ago
1.0
Just by visiting Dunkin’ stores in Waukegan, I realized how valuable art Starbucks and other local coffee shops create with coffee beverages.
This one’s terrible.
AJ
Aurora Jimenez
Feb 12, 2026
1.0
Uno pasa. A. Comprar. No avenir. Regalado. Paso. Todo. Los días. En la manana antes. D ir. Al trabajo. Por. Caffe. Y tardan para contestar. El spiker. Y parte. Están. Apurandote.. algo más. Algo más. Es todo. Es todo. Y llegas. Ala ventana. Y para cobra. Tandar. Aun mas. .. cuando veces. Hay solo 1 carro. En la linea... la otra vez pase acomoprar.una dona un café. Y una. Sándwich. No me pusisron. Servilleta. Y tampoco. La dona.. y hoy ase. Unos 5 mitos. Compre. 4 lattes. Descafeinado con vainillla.. y a. 2. No le pusisron. La vainilla. Estan amargos. Y partes. Frios.. muy mal servicio..
LL
Lorena Jimenez Lucas
Feb 12, 2026
1.0
Es la segunda ocasión que pasamos por lattes de vainilla descafeinado y unos de ellos no lleva la vainilla, mas a parte su personal da mucho que desear, gente sin buena actitud para atención al cliente.
KM
karol moys
Jan 24, 2026
2.0
Hiba por un café y según que estaba cerrado desde las 7:00pm y estuve en ventana mucho tiempo me vieron y no atendieron 😒
LL
lidney
Jan 3, 2026
1.0
I agree with the people rude employees denying service 40 minutes before closing time and were out of everything and the employee working in the drive thru rudely laughed in my face Never coming back to this location thats for sure
What are the regular opening hours of Dunkin' in Waukegan, IL?
Dunkin' in Waukegan, IL is open every day from 4:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Which meals are served at Dunkin' in Waukegan?
Dunkin' serves breakfast, lunch, and brunch meals.
What new holiday beverages can I try at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of the holiday menu.
How can I place an order ahead of time for fast pickup at Dunkin'?
You can use the Dunkin' mobile app or order online via their website to order ahead for a fast grab-and-go experience.
Does the Dunkin' location in Waukegan have a drive-thru for quick service?
Yes, this Dunkin' location has a drive-thru for convenient service.
Where is Dunkin' located in Waukegan, IL?
Dunkin' is located at 1800 N. Lewis Ave, Lake sublocality, Waukegan, IL 60085.
What nearby places can I visit after enjoying coffee at Dunkin'?
Nearby places include Wingstop for chicken meals, Elsie's Place casino and cafe, and Tony's Fresh Market grocery store, making it convenient to combine your visit with other local stops.
Are there nearby services around Dunkin' for errands like banking or automotive needs?
Yes, nearby services include First Midwest Bank, NorStates Bank for financial needs, AutoZone and Speedy Detail for automotive services, as well as U-Haul Moving & Storage for truck rentals.
Is Dunkin' near any places for family or community activities?
Yes, Dunkin' is close to The Antmound Compound community center and gym, and Maggie's Place Childcare and Learning Center, useful for families spending time in the area.
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