Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.
Customers have mixed experiences with food quality, with some praising the pizza and others reporting issues like undercooked or burnt items.
Customer Service
There are numerous complaints about poor customer service, including rude staff and long wait times for orders.
Delivery Issues
Many reviews mention long delivery times and incorrect orders, leading to customer dissatisfaction.
Atmosphere and Seating
Customers express a desire for more seating and a better dining atmosphere, as the location primarily offers takeout.
Consistency
Frequent customers note a lack of consistency in food quality and service, with some stating they will not return due to repeated issues.
WF
William Foulks
Jan 2, 2026
1.0
Pizza was what I would expect from a Rosati's as I've visited several in the Chicagoland area over the years. However, I will not go back to the Wauconda location due to deceptive practices. When I go in to pick up my pizza, the cashier asks me "cash or credit." I pay with my credit card and am only given my receipt when I ask for it. I look at the receipt and see a charge labeled "Technology Fee." I ask what it is and they say it's a fee for using a credit card. If that's the case, just call it what it is instead of trying to hide it using other terminology. I don't have a problem with the fee itself, but there were a few problems with how this location implements the fee. First, the fee was over 4.3% of the total. A quick Google search indicates most merchants are charged between 1.5-3.5% so I'm wondering if this location is not only passing the charge to the consumer, but profiting off it! Either that, or they are being overcharged by the credit card companies. Second, I did not appreciate the fact that this fee was not disclosed prior to payment. Had I known, I would've paid cash. This combined with the fact that I was not offered a receipt until I had to ask for it makes me wonder how many unsuspecting people are being taken advantage of. Had I not asked for a receipt, I likely would've never known that I was being charged extra without my knowledge, which is a completely inappropriate practice.
SC
Sam Caccamo
Dec 23, 2025
5.0
Outstanding everything
TT
Torrey
Nov 10, 2025
5.0
Fantastic pizza, easily the best in rhe area. Sandwiches and salads are great too. Im a big fan of their double dough and chicago style. Rosatjs sauce is amazing!
Quick, hot delivery most nights, although weekends get busy and can take a bit longer.
Pick up can get backsd up sometimes when its busy but attentive staff never make me feel like Im invisible and 2 of the counter people remember my name when I come in.
I do wish they had more seating inside. Its difficult to eat a slice in the car they are so large
I recommend this Rosatis. 👍
JF
Jeff Foat
Nov 7, 2025
5.0
Best pizza , great beef, love the arancini balls! We live in island lake but its our go to pizza place!!!
RR
Rob
Oct 23, 2025
4.0
Solid pizza place.
They could have more meat topping options in my opinion.
What type of cuisine does Rosati's Pizza in Wauconda serve?
Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches known for high quality, value, and original family recipes.
What are the operating hours of Rosati's Pizza in Wauconda?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Rosati's Pizza offer takeout and delivery services?
Yes, Rosati's Pizza provides both takeout and delivery options for its customers.
Is there wheelchair accessible parking and entrance available at Rosati's Pizza?
Yes, Rosati's Pizza has wheelchair accessible entrance and free accessible parking available.
Does Rosati's Pizza welcome families and have a children's menu?
Yes, Rosati's Pizza welcomes families and offers a children's menu.
What payment methods does Rosati's Pizza accept?
Rosati's Pizza accepts credit cards, debit cards, and mobile NFC payments; it does not require cash only payments.
Are alcoholic beverages served at Rosati's Pizza in Wauconda?
No, Rosati's Pizza does not serve alcohol, including beer, wine, or cocktails.
Where can I find an ATM near Rosati's Pizza in Wauconda?
There are several ATMs nearby including Coin Genie Bitcoin ATM, Coinme, TCF Bank ATM, and The Exchange Network.
What nearby services are available for pets close to Rosati's Pizza?
Nearby pet services include Pet Supplies Plus Wauconda, an aquatic and pet store, and Sunshine Canine Training for dog training and pet services.
What are some nearby amenities customers can visit before or after dining at Rosati's Pizza?
Customers can visit the US Post Office or United States Postal Service for mailing needs, workout at Workout Anytime gym, or shop at Jewel-Osco supermarket nearby.