Rosati's Pizza

Reviews

• CG

  Colin Gorman

  2 days ago
  1.0
  The woman taking orders over the phone is incredibly rude and unprofessional. Never before have we been hung up on while placing an order from a restaurant. When calling back to finish placing our order, they picked up the phone and hung up immediately. This happened back in November. I had written them off and didn’t want to leave a bad review on a local business but more recently a guest of ours tried to order 2 pizzas to be delivered and they hung up on her as well. I hope they treat the rest of their customers better than they’ve treated us. I personally will never be ordering from this location again.
• CC

  Chris Campell

  Feb 2, 2026
  5.0
  I stopped by this weekend for food delicious and hot as always! The women that answered the phone said her name was lexy, she was very helpful with prices and nice enough to tell me if I come Wednesday I can get 25% off on deep dish pizza i had ordered. Very nice lady, along with others I don't think anyone was ever rude, stressed or didn't show good service while I was there. Probably my favorite pizza shop around
• WF

  William Foulks

  Jan 2, 2026
  1.0
  Pizza was what I would expect from a Rosati's as I've visited several in the Chicagoland area over the years. However, I will not go back to the Wauconda location due to deceptive practices. When I go in to pick up my pizza, the cashier asks me "cash or credit." I pay with my credit card and am only given my receipt when I ask for it. I look at the receipt and see a charge labeled "Technology Fee." I ask what it is and they say it's a fee for using a credit card. If that's the case, just call it what it is instead of trying to hide it using other terminology. I don't have a problem with the fee itself, but there were a few problems with how this location implements the fee. First, the fee was over 4.3% of the total. A quick Google search indicates most merchants are charged between 1.5-3.5% so I'm wondering if this location is not only passing the charge to the consumer, but profiting off it! Either that, or they are being overcharged by the credit card companies. Second, I did not appreciate the fact that this fee was not disclosed prior to payment. Had I known, I would've paid cash. This combined with the fact that I was not offered a receipt until I had to ask for it makes me wonder how many unsuspecting people are being taken advantage of. Had I not asked for a receipt, I likely would've never known that I was being charged extra without my knowledge, which is a completely inappropriate practice.
• SC

  Sam Caccamo

  Dec 23, 2025
  5.0
  Outstanding everything
• TT

  Torrey

  Nov 10, 2025
  5.0
  Fantastic pizza, easily the best in rhe area. Sandwiches and salads are great too. Im a big fan of their double dough and chicago style. Rosatjs sauce is amazing! Quick, hot delivery most nights, although weekends get busy and can take a bit longer. Pick up can get backsd up sometimes when its busy but attentive staff never make me feel like Im invisible and 2 of the counter people remember my name when I come in. I do wish they had more seating inside. Its difficult to eat a slice in the car they are so large I recommend this Rosatis. 👍

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