Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unprofessional during interactions.
Product Quality
Several customers reported issues with the quality of ice cream, including off-tasting flavors and incorrect orders.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many noted a general lack of warmth and courtesy from the team.
Service Speed
Customers experienced slow service, particularly during busy times, leading to frustration with wait times.
Location Experience
The location received mixed reviews regarding cleanliness and overall atmosphere, with some enjoying the outdoor seating while others noted issues with the drive-thru.
ML
Maria Linstrom
Aug 12, 2025
1.0
I have stop there several times this summer for a small ice-cream cone and a blueberry raspberry misty and have enjoyed it. Since my drive is a 20 min drive +, I scraped the top of the ice-cream cone into cup . I eat the remaining ice cream & cone. Once I arrive to my destination I mix the misty with my ice-cream. All good. However. Yesterday was different. The taste was off. The texture was like I was eating whipped cream. It was foamy. The ice-cream in my cup kept t's shape for 20 - 25 minutes. It did not melt. I left it overnight since i worked overnight. When i got into my car this morning i looked into the cup and it foam. It never melted. I have a video and pictures.
RK
Rachel Kabala
Aug 5, 2025
1.0
I ordered the new mixing bowl mashup and was very excited to try it but was so disappointed. It was like 30 min before closing, which shouldn't matter, and was rushed through the drive through and got to the window to pay and receive my ice cream and she handed me the blizzard and it wasn't even the same color as the picture. I asked her is this the one I ordered, she said yes you probably just have to stir it. It was plain vanilla on top and some chocolate ice cream and pieces I saw towards middle and bottom. But no where near the color it was supposed to be and tasted like plain vanilla. The three girls working there all gave me very judging looks as I questioned my ice cream, very unprofessional. I won't come back to this location and not sure of DQ at all anymore. Used to be so happy with DQ.
AB
Andy B.
Jul 7, 2025
5.0
Jack is very friendly to me amazing service
JC
James Cheney
Jul 5, 2025
2.0
I bought a Peanut buster parfait yesterday. I started to eat it and the melted ice cream tasted like saltwater. I also noticed at the bottom of the cup there was about a half inch of peanut skins which would account for the salt. I drove back to return it to the store and the employee said that they would make another for me but without nuts because I had eaten some of it. That makes no sense. I couldn’t taste the salt until the ice cream melted.
IF
Isabel Fernandez
May 31, 2025
5.0
Que sabrosos!! Vas por la calle y de pronto te topas con este lugarcito que te consiente con un delicioso banana split.
Frequently Asked Questions About Dairy Queen (Treat)
What are the opening hours of Dairy Queen (Treat) in Wauconda?
Dairy Queen (Treat) in Wauconda is open daily from 12:00 PM to 9:00 PM.
What type of products does Dairy Queen (Treat) specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, Dairy Queen (Treat) offers a drive-thru for convenient service.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, Dairy Queen (Treat) is family-friendly and good for kids.
Can I order Dairy Queen (Treat) treats online for pickup?
Yes, you can place online orders for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/42248/.
Where is Dairy Queen (Treat) located?
It is located at 306 S Main St, Wauconda, IL 60084, USA.
Are there any nearby dining options to visit before or after enjoying Dairy Queen (Treat)?
Yes, nearby Mexican restaurants such as RAUL'S THE ORIGINAL BURRITO EXPRESS and Raul's Burrito Express are great options for a meal before or after your visit.
What nearby places can families visit alongside Dairy Queen (Treat)?
Families can visit the Heroes of Freedom Memorial, a local landmark and arts attraction near Dairy Queen (Treat).
Are there any nearby services that could be useful when visiting Dairy Queen (Treat)?
Yes, nearby services include Wauconda Pharmacy for medical needs and LibertyX Bitcoin ATM for financial services.
Does Dairy Queen (Treat) have any mobile app offers or rewards?
Yes, by downloading the Dairy Queen app, you can access exclusive deals and mobile ordering rewards.