Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with issues such as stale buns, cold fries, and poorly assembled burgers.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
Mixed feedback on customer service; while some praised friendly staff, others reported rude behavior and unprofessionalism.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction while others were disappointed.
BT
Brandon Tutewiler
Feb 2, 2026
1.0
Bought a big Mac. There was more lettuce than meat, the meat tasted old and dry, the bun was stale. Absolutely disgusting.
DC
Dalton Clinton
Dec 25, 2025
1.0
I ordered a pickup at the counter on Christmas Day. Yeah, it says it might affect hours. I place the order 5 or 10 minutes in advance. Get there around 2:40pm sat there for an hour just for the manager to blatantly. Walk past me and get in this car and drive off. $15 wasted, and you don't get a refund at all.
TW
Thomas Woodall
Dec 15, 2025
4.0
Good as usual...
MM
Mike M
Oct 27, 2025
1.0
Slow
HB
Heather Brewer
Sep 19, 2025
2.0
The food had definitely gotten worse over the past few years. Seems like it's ran by mostly high-school kids. Drive thru takes forever most of the time and fries are ALWAYS old and cold even when requested made fresh.
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