Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.5
323 reviews
5 stars
120
4 stars
70
3 stars
36
2 stars
33
1 star
64
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty facilities and unpleasant odors.
Food Quality
Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.
Service Speed
Customers frequently complained about slow service, both in the drive-thru and inside the restaurant.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to food quality and portion sizes.
- WAWendy AntonellisNov 5, 20255.0Probably the nicest little Dairy Queen we have been to and the girl who waited on us was delightful! All the food we got looked and tasted wonderful. Could not recommend more! We will be going back.
- JBJacob B BOct 21, 20253.0Stopped by yesterday for some food but I haven’t been there since the summer time with my kids, when I was here yesterday it was chaotic, no gloves were being worn and it was just plain dirty, it was way better over the summer time when they had some kids working for them, but it’s just plain dirty now.
- BWBrian WaltersOct 17, 20251.0Facility dirty. Every order I’ve received has been messed up. No gloves when handling food. Done going there. Drive farther.
- MSMary SmithSep 10, 20251.0I was served a rotten blizzard. The guy working stated most of them in the back smelt rotten as well. made my stomach hurt almost immediately.
- BGBrianna GerfenJul 21, 20252.0The guy who served me was kind & courteous, however, my burger & fries were cold. My cheese wasn't even melted on the burger..and cold fries. 😕 I hardly eat outside of my home because it's costly & every penny counts. I wasted $10.50 at your establishment today & I don't think I will be back, although I doubt it matters.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.
What are the general opening hours of Dairy Queen Grill & Chill in Waterloo, IL?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru and indoor seating options?
Yes, it offers both drive-thru service and indoor seating, including outdoor seating and high chairs for children.
Is Dairy Queen Grill & Chill a family-friendly establishment?
Yes, Dairy Queen Grill & Chill is family-friendly and welcomes children, providing booster seats and high chairs for younger guests.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official ordering website.
Does Dairy Queen Grill & Chill provide free Wi-Fi for customers?
Yes, the restaurant offers free Wi-Fi for customers.
Where is Dairy Queen Grill & Chill located in Waterloo, IL?
It is located at 175 Marketplace Dr, Waterloo, IL 62298-3364, USA.
Are there nearby ATM options close to Dairy Queen Grill & Chill?
Yes, nearby ATMs include The Exchange Network, CoinFlip Bitcoin ATM, and LibertyX Bitcoin ATM which customers can use conveniently when visiting Dairy Queen.
What nearby businesses can customers visit along with Dairy Queen?
Customers can visit nearby businesses such as Hucks gas station for fueling, Fantastic Sams Hair Salons for hair services, and Reiniger Jewelers for jewelry and accessories in the same area.
Are there other fast food or dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Papa Johns Pizza, Subway, McDonald's, Sonic Drive-In, and Tequila Mexican Restaurant for a variety of meal choices.