Subway

3.4
180 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Washington Subway® Restaurant at 809 Peoria Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
809 Peoria Street, Washington, IL
61571, United States

Hours

Reviews

3.4
180 reviews
5 stars
76
4 stars
32
3 stars
12
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of orders.

Food Quality

Concerns about food freshness and quality, with reports of stale bread, incorrect orders, and unsanitary conditions.

Service Speed

Consistent complaints about slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Issues raised regarding cleanliness, including dirty tables and unsanitary practices by staff.

Management

Negative feedback on management practices, with some customers noting poor communication and lack of responsiveness to complaints.
  • CN
    Cooper Noble
    Nov 15, 2025
    1.0
    To say I am unimpressed with the young girl who was working is an understatement.. she had her “friend” sitting in a booth the entire time we were there and the both of the were taking back to eachother and laughing the entire time we were taking an order. there was also a young guy working who was clearly in training and the girl did not have any patience with him. He was moving slow and making a couple mistakes which is totally normal for a new hire but the girl kept making fun of him, yelling at him and telling him “you need to stop making mistakes”. She kept slamming the oven shut as loud as she could, rolling her eyes at customers and complaining about being there. She was making the guy in training do all the work and then yelling at him when he made a simple mistake (forgot to add something)… She then proceeded to ask her friend (not an employee) to come up and take a customers payment (from the drive through) and swipe the card because their card reader didn’t work behind the counter. Very unprofessional and makes me sad for the poor guy who was in training. Do better.
  • KW
    Kyle Worrick
    Nov 13, 2025
    1.0
    You can without a doubt, guarantee you’ll leave irritated. This location only seems to hire teenagers, and give them ZERO training and leave them to run the store on their own. On THREE separate occasions I have waiting over 20 minutes in the drive through for my sandwiches to be wrong. I will NOT be back again - Not to mention the prices are absolutely absurd, $33 for two incorrectly made sandwiches is ridiculous.
  • KI
    Kendelyn Huston (Irisheyes)
    Oct 7, 2025
    5.0
    Michelle has great customer service, friendly, great personality. I got the Chicken Bacon Ranch and my friend got the All American Club
  • SM
    Sarah Mann
    Aug 23, 2025
    4.0
    Girl on the phone was really nice and the owner is talked to was really nice as well. I ordered a few party platters /catering, and the total I paid was $20 more than the total she told me on the phone when I originally ordered. Plus there were no mustard and mayo packets included like she said they would be. But it is what it is.
  • AM
    Angi Miller-Cecil
    Jun 27, 2025
    1.0
    Almost no meat on one sandwich (pics available upon request), wrong toppings on both, and the wrong cookie provided for one order. (Pics also available). Look, it's not rocket science, it's a sandwich shop, get it correct. Disappointed to say the least. I wasn't expecting 5 star service, but this is ridiculous. This is exactly why I rarely frequent this business. Do better to keep and attract customers. Tried to call to resolve the issue, they literally hung up on me. Twice. Where are the owners of this location and do they care about customer service at all? Apparently not. I'm sorry I gave them another chance, will not make that mistake again. Back to Jimmy John's, they come through. I will spend my hard earned cash at businesses who appreciate it and act accordingly.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Washington, IL?

The Subway restaurant is located at 809 Peoria Street in Tazewell, Washington, IL 61571.

What are the operating hours of the Subway at 809 Peoria Street?

The Subway is open every day from 9:00 AM to 10:00 PM.