Papa Johns Pizza

3.6
181 reviews
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Business Details

2271 Washington Road, Washington, IL
61571, United States
(309) 745-5300
https://locations.papajohns.com/united-states/il/61571/washington/2271-washington-road?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Washington, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Washington pizza for any occasion. Call us for pizza delivery in Washington or stop by 2271 Washington Road for carryout to order the best pizza in Washington, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2271 Washington Road, Washington, IL
61571, United States

Hours

Reviews

3.6
181 reviews
5 stars
80
4 stars
36
3 stars
13
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with undercooked or burnt pizzas, with some stating that the quality has declined over time.

Customer Service

Feedback on customer service is mixed; while some praised the friendly staff, others reported rude behavior from management and long wait times.

Delivery Issues

Several reviews mentioned problems with delivery, including cold or incorrect orders, and delays in service.

Consistency

Customers noted inconsistency in food quality and service, with some visits resulting in excellent experiences while others were disappointing.

Ordering Experience

The online ordering process received criticism for being complicated and leading to incorrect orders, though some found it easy to use.
  • LK
    Lee Kephart
    Oct 26, 2025
    2.0
    They didn't finish pizza...No pepperoni
  • EW
    Esther Wiechman
    Sep 21, 2025
    1.0
    We hardly ever get Papa John’s, but wanted a nostalgic treat. Unfortunately, our pizza was severely under cooked.
  • JW
    Janet Williams
    Sep 12, 2025
    1.0
    Ordered two pizzas, didn't have enough money left over my account to tip and I think they took that personally. Two undercooked pizzas, you can visibly see the dough is still raw halfway through. Had to just eat the second one cuz that's what was supposed to be for dinner. Will not be ordering from this one again. Sometimes people don't have enough left over to tip
  • KK
    Kelsey
    Sep 4, 2025
    5.0
    This Papa Johns location never does me wrong🫡 BEST PIZZA
  • RT
    Richard Taube
    Jul 11, 2025
    2.0
    Pizza was just OK. Not as good as it used to be
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Washington, IL?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday from 9:30 AM to 1:00 AM.

Can I order Papa Johns Pizza for carryout at 2271 Washington Road?

Yes, takeout is available Monday through Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday from 9:30 AM to 1:00 AM at 2271 Washington Road.