Jimmy John's

4.1
215 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1638 Washington Rd, Washington, IL
61571, United States

Hours

Reviews

4.1
215 reviews
5 stars
125
4 stars
49
3 stars
10
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers reported long wait times for delivery, with some experiencing delays of over an hour.

Food Quality

While some customers praised the food as delicious and fresh, others reported issues with incorrect orders and unsanitary conditions.

Service Experience

The staff received positive feedback for being friendly and efficient, although there were complaints about management's response to issues.

Cleanliness

The store was generally noted as clean, but there were serious concerns about hygiene in some instances.
  • EK
    Elliot Kratz
    Sep 14, 2025
    1.0
    Slow delivery 3 mins from the store and it took 25 minutes for delivery
  • MM
    Megan
    Aug 18, 2025
    5.0
    I always get delivery and it's always fast and amazing. Today my delivery guy brought my Amazon packages up from the steps to the door with my food. Super thoughtful employees, I appreciate my local Jimmy John's so much
  • JL
    Jay Linger
    Sep 26, 2020
    5.0
    It really is hard to find anything to complain about jimmy john's they have the good stuff great meats veggies cheese breads and of course condiments fast friendly employees really is freaky good freaky fast and any time I am working around a Jimmy John's that is where I'll be eating for me the best sandwich the gargantuan it is the perfect meal