Brand Certified
Dunkin'
3.3(458 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
80 Cherry Tree Shopping Ctr, Washington, IL
61571, United States
Certified by Dunkin' • Feb 22, 2026
(309) 886-3284
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Washington, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.3
458 reviews
5 stars
184
4 stars
70
3 stars
44
2 stars
40
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty tables and floors being a common complaint.
Product Quality
Several customers noted inconsistent product quality, with stale donuts and poorly made drinks being recurring issues.
Staffing Issues
The location appears to be frequently understaffed, leading to delays and frustration among customers.
Customer Experience
While some customers praised friendly staff and good coffee, the overall experience was marred by negative interactions and service failures.
- RKRyan KallinaFeb 5, 20261.0The people working there are nice for the most part but they always make my drink wrong. Even after going over my order 3 times at the window. It’s freezing outside I order a latte for my coworker they give me an iced latte that I never once asked for. I don’t even bother arguing with them anymore just get your coffee somewhere else don’t bother with this location
- SLselena lenneaJan 24, 20265.0Here almost every weekday, fast and friendly service! And great coffee!! lol
- NNNicholeJan 8, 20265.0Everyone was SO nice! And I love their chipotle hashbrowns and brown sugar shaken espresso. Best combo!
- KLKhloe LaneJan 8, 20265.0Sade was so kind and nice to talk to in the morning! Need more employees like her!! Coffee was delicious and my daughter loved the hashbrowns!
- MMMarty MendozaJan 1, 20261.0Terrible service and location is even worse than the service.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website