Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Washington, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
452 reviews
5 stars
180
4 stars
70
3 stars
44
2 stars
41
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and poor customer service.
Wait Times
Consistently long wait times were highlighted, with many customers expressing frustration over delays in both drive-thru and in-store service.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, contributing to a negative dining experience.
Product Quality
Customers noted a decline in the quality of food and drinks, with complaints about stale donuts and incorrect drink orders.
Staffing Issues
Several reviews pointed out that the location is often understaffed, leading to slow service and increased customer dissatisfaction.
- DSDiana SchiererNov 17, 20255.0Have to say , the new ownership that has taken over is amazing .keep up the good work .
- AGAlexandria GodinezNov 7, 20251.0this dunkin is terrible do not go here.They always mess up your drink or don’t give you the right stuff. i am 18 and I am still annoyed at the amount of rambunctious teenagers they let stay in there and annoy everybody.
- MPMathew PiroNov 3, 20255.0The owners had a team come in and completely clean up the store. It is so clean and the staff getting trained correctly. Food is fresh, service is fast and friendly and the donuts are stocked.
- RHRick HippNov 1, 20251.0Went in this morning for donuts. Was told the maple glazed was removed by corporate. I asked for a chocolate glazed. I was told they didn't send any......? Turns out the donuts are made elsewhere and / or are frozen and thawed then shipped out. End result is that the two plain glazed I finally got were terrible, looked and tasted like day old. Very displeased.
- AGALANA GUENINOct 22, 20251.0I ordered a large cup of coffee from the associate. She then, grabs a medium size cup, fills it with coffee and hands it to me. I told her that I ordered a large and she starts arguing with me that it is a large. I told her to turn around and pull out a medium size cup and she would see they were the same size. She refused to do that and told me that I was wrong once again. I am a busy service tech and so I just took my coffee and left. Not only was the staff rude but I paid for a large and received a medium. Needless to say, I will not be going back.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Washington, IL?
Dunkin' in Washington, IL is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' in Washington, IL offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' right now?
Dunkin' is serving their new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher during the holiday season.
How can I order ahead to avoid waiting at Dunkin' Washington?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website to enjoy a fast grab and go experience.
What types of meals does Dunkin' Washington serve?
Dunkin' Washington serves breakfast, brunch, and lunch meals, including their specialty coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' Washington have a drive-thru service?
Yes, this location features a drive-thru for customer convenience.
Is Dunkin' Washington family-friendly and suitable for kids?
Yes, Dunkin' Washington welcomes families and children.
What nearby shopping centers can I visit along with Dunkin'?
You can visit the Cherry Tree Shopping Center nearby, which offers a variety of shopping options and gardening supplies, making it a convenient spot before or after your Dunkin' visit.
Are there any gyms or fitness centers close to Dunkin' Washington?
Yes, nearby gyms include Get Yourself Motivated and Curves, perfect for a workout before grabbing your Dunkin' coffee or breakfast.
Which local stores near Dunkin' Washington can assist with mobile phone needs?
Nearby mobile phone stores include UScellular, Cellular Plus, and U.S. Cellular Authorized Agent - Cellular Plus, where you can shop for mobile phones and services conveniently close to Dunkin'.