Dunkin'

3.1
153 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Warrenville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3601 Winfield Rd, Warrenville, IL
60555, United States

Hours

Reviews

3.1
153 reviews
5 stars
66
4 stars
12
3 stars
9
2 stars
6
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing components, leading to dissatisfaction.

Speed of Service

Several reviews mentioned slow service, particularly during peak hours, with long wait times reported at both the drive-thru and in-store.

Product Quality

Feedback indicated inconsistent quality of food and drinks, with complaints about stale items and poorly made beverages.

Management Issues

Customers noted a lack of effective management, with calls for better training and oversight of staff to improve overall service.
  • JV
    Jorge Villa
    3 days ago
    3.0
    I’ve been going to this Dunkin’ for a while. And I’ve seen many changes with employees, and the service continue to decline. They are rude, and unfortunately don’t pay attention well to orders. I ordered a Dunkin Energy. Light ice. My cup was filled with ice to the brim! It’s like they added extra ice on purpose! Other times I’ve came in and do the same thing. But I will definitely not be visiting this location as my first option anymore.
  • JJ
    Joe
    5 days ago
    1.0
    Coffee is good but very rude people that work there. Seems the trend at DD. Couldn’t even call my name to let me know my coffee is ready so I just stand there staring at them for 5 min till I just took one. Luckily it was mine.
  • CP
    Charlie piermattei
    Nov 13, 2025
    1.0
    I think I’m giving up on this location. Every time I have come here something is wrong. I have tried ordering ahead of time and am told to pull off to the side to wait for several more minutes. I have waited at the drive through screen and have gone unnoticed. I have been in during slower hours to see that the staff is scrambling with nobody inside. Management needs to step in and address these issues.
  • SV
    Scott Van
    Nov 12, 2025
    1.0
    SCAMMERS…… buyer beware! It seems silly to post this but it’s the small stuff that matters. Ordered 10 munchkins and an ice water… 11.99. Got our order, no receipt, realized just b4 pulling away. She was GONE. Now it’s the principle of the thing. Finally, came out of hiding. I politely asked for a receipt…. Can u believe she could not find it or reprint… waited for 10 minutes 😆😆 oh she found it… stared at it for 3 minutes… mmmm sir I accidentally overcharged you.. no kidding…..
  • MG
    Milo G
    Oct 17, 2025
    1.0
    Stopped by before work for my iced coffee and a long john. You cant mess up a long john thankfully but my drink was jacked up. Asked for caramel and there was no caramel in it, tastes so bland. Tried calling to let them know and to see if i could get a replacement drink. CALLED 4 TIMES and NO ANSWER. Unexcusable!! I work in fast food and would never not answer the phone. This location needs to better train their people.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Warrenville, IL?

Dunkin' in Warrenville is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturdays and Sundays from 5:00 AM to 6:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, donuts, and tea.