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Brand Certified

Buffalo Wild Wings

3.6
(1330 reviews)

Business Details

28241 Diehl Road, Warrenville, IL
60555, United States
(630) 836-2999

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 28241 Diehl Road, Warrenville, IL. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
28241 Diehl Road, Warrenville, IL
60555, United States

Hours

Reviews

3.6
1,330 reviews
5 stars
486
4 stars
333
3 stars
196
2 stars
98
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Customers reported issues with food quality, including cold, dry, and poorly prepared items, with some expressing disappointment in the overall taste.

Atmosphere

Several reviews mentioned an unclean environment, including sticky tables and unpleasant odors, contributing to a negative dining experience.

Management Response

Customers expressed frustration with management's lack of support and ineffective handling of complaints, leading to a decline in customer satisfaction.
  • AL
    Abraham Lopez
    5 days ago
    1.0
    We came to eat and everything seemed normal at first. We had our order ready and only ordered two entrées, so we didn’t expect a long wait. However, we ended up waiting about half an hour for our food. When my food finally came, I was extremely disappointed. My wings were very small, especially considering how long we had waited. On top of that, my sister still didn’t have her food. She had to wait another 10 minutes, and by the time her food arrived, I was already done eating. I do want to say that our waiter, Grant, was nice and I didn’t have a bad experience with him. He was polite and did his job well. Overall, the long wait, small portions, and poor timing really ruined the experience. I was very unsatisfied, and this shouldn’t have happened especially with such a small order.
  • JH
    Josh Hantosh
    5 days ago
    1.0
    Couldn't tell you how the food was i sat there for 20 minutes and not a soul came to my table with menus or offer us even water
  • EC
    Emily Casey
    Feb 26, 2026
    1.0
    Check your to go order when picking up. It is SO disappointing that everytime we pick up from here there are always items missing from our paid order. Why can’t employees just read the line items or use a pen to check off line items if they can’t retain what they’ve already checked? Multiple times, multiple items left out and management only gives you the option for a partial refund or a coupon for the next visit and they never apologize in the regard. An apology goes a long way people! No one seems to want to apologize for their mistakes anymore. This bdubs sucks.
  • NH
    Natee Hanson
    Feb 24, 2026
    1.0
    This was the worst BWW I have ever been to. Brown celery, reheated and tough wings, flat beer and server could not get order correct. Will never return and I travel around multiple states for my job and frequent BWW
  • LS
    Lindsay Selfridge
    Feb 21, 2026
    1.0
    Food took over an hour to get to us after we ordered. By that time it was cold at best. While our server remedied the situation in the moment and sent us home with replacement wings, I discovered a hair in that food. Gross and disappointing.

Brand Certified Facts from Buffalo Wild Wings

This information is certified by Buffalo Wild Wings and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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