Food Quality
Many customers reported issues with food quality, including stale bread, cold fries, and missing items from orders.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and overwhelmed.
Availability Issues
Customers frequently noted that the location was out of key menu items, particularly roast beef, leading to frustration.
Cleanliness
While some praised the cleanliness of the dining area, others reported unsanitary conditions and a lack of attention to cleanliness.
Service Speed
Several reviews mentioned slow service, with long wait times for orders and confusion at the drive-thru.