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Dairy Queen Grill & Chill

4.0
(275 reviews)
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Business Details

1003 N Springfield St, Virden, IL
62690-1029, United States
(217) 965-4287
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1003 N Springfield St, Virden, IL
62690-1029, United States

Hours

Reviews

4.0
275 reviews
5 stars
132
4 stars
70
3 stars
36
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.

Food Quality

While some customers praised the freshness and taste of the food, others complained about undercooked items and incorrect orders.

Staff Attitude

The staff was often described as friendly and polite, although there were instances of poor service and mistakes in order handling.

Cleanliness

Several reviews mentioned the need for better cleanliness and maintenance in the store.
  • JG
    Jessica Green
    4 days ago
    5.0
    The food was fresh,service was quick,and staff were super polite and helpful. The manager on duty seemed very efficient without being cruel. Delicious food,will be back on my next trip through!
  • ML
    Matthew LaGrone
    Jan 20, 2026
    5.0
    Food is always fresh, team members are always pleasant, never a long wait time
  • KS
    Kady Scoggins
    Nov 24, 2025
    1.0
    I went here a for a salad, I asked for two ranches with my salad because two are suppose too come with it; she wanted too argue. I beg a differ, I’ve worked at dairy & two is most definitely suppose too come with the crispy salads!!!
  • TB
    Tara Baker
    Sep 24, 2025
    1.0
    Every time I go here they always mess something up. My order is never correct and the food is terrible. Fries are undercooked chicken hard as a rock, bread soggy. They have had the same cook working there for 20 years and still can’t get an order right, and then you have all the highschoolers lolly gagging in the front, tripping over each other and none of them have the slightest clue of what is even going on, not even paying attention to the customers because they are too busy gossiping about which high schooler did what with who at Greg’s house. They need to learn the definition of true work ethic.Thankyou.
  • DP
    Danielle Perkins
    Sep 16, 2025
    5.0
    Awesome new milkshake+(seasonal)
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen in Virden, IL offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

Does Dairy Queen in Virden have drive-thru services?

Yes, this Dairy Queen location offers a drive-thru service for convenient ordering and pickup.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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