Wingstop

4.5
454 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Villa Park North Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
298 North Ave, Villa Park, IL
60181, United States

Hours

Reviews

4.5
454 reviews
5 stars
384
4 stars
8
3 stars
6
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff like Maricela and Juan for their friendliness and attentiveness, while others reported rude behavior from management and long wait times.

Food Quality

Inconsistent food quality; while some customers enjoyed fresh and tasty wings, others complained about overly salty and greasy food.

Cleanliness

Generally positive remarks about cleanliness in the restaurant, with several customers noting a clean environment.

Delivery Issues

Significant complaints regarding delivery service, including long wait times and incorrect orders, leading to customer dissatisfaction.
  • ML
    marco lopez
    3 days ago
    5.0
    Buen servicio por parte de Maricela
  • RG
    Ruby Galvez
    Dec 19, 2025
    1.0
    Very upset and disappointed in the customer service especially that of the so-called manager. I placed an order for delivery, and it took an hour with no successful delivery of food. I called Wingstop for help since the app messages tell me to contact them and the manager was not helpful at all and really didn't even seem to understand me. I thankfully was able to reach door dash and they were much more helpful. My advice is never order delivery or ask for help.
  • AS
    Amanda Smith
    Nov 24, 2025
    5.0
    Wings very fresh
  • MA
    Marwa Aljazireh
    Nov 18, 2025
    1.0
    If the manger is reading this then good I went it at 11pm and it was so bad how I was treated and the lack of customer service I hate it and will never come back! Don’t recommend!
  • SA
    Sue Advocate
    Nov 12, 2025
    1.0
    As a rideshare delivery driver I came in last night and was told the order would take 7 more mins so I mentioned I would be using the bathroom. A lady cleaning the bathroom came out and when I asked if I could use it she said "no" saying she had just put bleach. When I told her I badly needed to use the bathroom she stated "sorry" (coldly) and that the lobby was closed (though I was inside). I told her I badly needed to go but she refused so I stated I would need to cancel the order and she said "that's fine someone else will pick up the delivery." So I had to cancel the order - I sure hope this lady doesn't treat customers the same (as some reviews described a cut and dry mean person over the phone) and I don't think the staff in general are sensitive to customers with such delays and refusals to grant rideshare drivers the courtesy of using the bathroom while making them wait....I too am in customer service and go out of my way to serve customers and keep good rapport with other service members in the industry...

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.