Wendy's

3.6
854 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
206 W North Ave, Villa Park, IL
60181, United States

Hours

Reviews

3.6
854 reviews
5 stars
342
4 stars
186
3 stars
113
2 stars
48
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, particularly during busy hours.

Food Quality

Inconsistent food quality was noted, with several complaints about cold or improperly prepared items.

Cleanliness

The restaurant was generally described as clean, though some customers mentioned sticky floors.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items.

Speed of Service

While some customers praised the quick service, others experienced long wait times and delays.
  • BS
    Brittaney Sanders
    Nov 4, 2025
    1.0
    They need managers ASAP. They're setting up new employees to fail. Couldn't place an order because the young lady didnt know the menu. So we just left.
  • JJ
    Justin
    Nov 1, 2025
    2.0
    I waited 18 minutes for my order at the drive thru…tenders, junior bacon deluxe, drink, and a baked potato. Gentleman told me to go forward and wait. 4 other customers were served before me. He stated that the staff dropped the tenders and gave me a frosty for my troubles. I did get the apology, but am a little pissed. Didnt even get napkins.
  • RJ
    Robert Hartman Jr
    Oct 23, 2025
    1.0
    Went in for lonch amd witnessed an employee drop a nuggets cup on the floor, pick it up, and return it to the dispenser instead of throwing it in the trash.
  • JJ
    Jordan
    Oct 21, 2025
    1.0
    No tamper sticker to avoid a driver from spitting in my drink or taking sips, Portillos and the McDonald’s nearby all use stickers are you guys that cheap? I could only imagine what you pay these poor workers.
  • RR
    Rozi Redz
    Oct 21, 2025
    1.0
    Although food was delicious the fact that she denied ketchup because we were eating in is truly heart breaking. My son is on the spectrum and will not eat ketchup that does not come in packages. We asked with courtesy and didn’t not expect that response. We also decided to add another item to our original order and she said don’t add nothing else because I don’t want to go back to the screen. Erica do better be better.

Frequently Asked Questions About Wendy's

Is Villa Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.