Welcome to The Originial Portillo’s at 635 1/2 North Avenue! Dive into the authentic taste of Chicago street food at our 50s-60s Diner themed restaurant, just 118 feet ,0.1 miles from Villa Dupage Shopping Center, Safari Land. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Customers frequently praised the deliciousness of the food, particularly the Italian beef and hot dogs, though some noted inconsistencies in portion sizes and quality.
Service Issues
Several reviews highlighted slow service, particularly in the drive-thru, and instances of incorrect orders, leading to customer frustration.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers reporting dirty tables and floors, while others noted a clean and well-maintained environment.
Staff Friendliness
While many customers appreciated the friendly and helpful staff, there were also reports of rude service and lack of attentiveness in some locations.
Value for Money
Some customers felt that the prices were high relative to the portion sizes and quality, leading to dissatisfaction with the overall value.
JM
Jalisa Miller
Nov 9, 2025
1.0
Please check your food. Burger was completely uncooked.
CW
Charlton Winston
Nov 1, 2025
5.0
Great dogs!!!
JB
J B
Oct 22, 2025
4.0
The beef sandwiches were delicious and had plenty of meat in there, (first time in a long time ) the hot dogs were great as always, the only thing I’m disappointed about is you don’t get free refills on your drinks, so bring extra drinks with you
KG
Ken Glinka
Oct 20, 2025
1.0
Waited 5 minutes in the drive thru only to wait another couple of minutes by the pickup to get 1 beef dipped.
No napkins in the bag
No body in the restaurant !!!
HORRIBLE
MB
maggie barta
Oct 11, 2025
5.0
I got one of the sandwiches they’re famous for… the Italian beef with sweet peppers. They dunked the whole Sammie into the “gravy” and served it up in a plastic bag. It was absolute heaven. My chocolate malt has little chunks of malt and I couldn’t be happier. The nostalgic feel suits my soul, and the wonderful staff treated this traveler like they’re truly glad I stopped in. I just want to transport the whole place back to Tennessee with me. Thanks for feeding my belly and heart. Till next time!
Frequently Asked Questions About Portillo's Villa Park
What are the operating hours for the drive-through at Portillo's Villa Park?
The drive-through at Portillo's Villa Park is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Where is Portillo's Villa Park located?
Portillo's Villa Park is located at 635 1/2 North Ave., Villa Park, IL 60181, USA.
What type of food does Portillo's Villa Park serve?
Portillo's Villa Park serves Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salads, and desserts like their famous chocolate cake shake.
Does Portillo's Villa Park offer delivery and catering services?
Yes, Portillo's Villa Park offers convenient delivery and catering options to bring your favorite Chicago-style food to your door.
What payment methods are accepted at Portillo's Villa Park?
Portillo's Villa Park accepts American Express, Discover, MasterCard, and Visa credit cards, and debit card payments. They do not require cash only or accept mobile NFC payments.
Is Portillo's Villa Park wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, seating, parking, and restrooms to accommodate all guests.
Which nearby amusement park can families visit before or after dining at Portillo's Villa Park?
Families can visit Safari Land, an amusement park located near Portillo's Villa Park, making it a great spot to enjoy a meal before or after their visit.
Are there any nearby places where customers can shop for groceries or household items after visiting Portillo's Villa Park?
Yes, customers can visit Baladi Fresh Market, a grocery store nearby, or Dollar Tree for discount and party supplies, both conveniently close to Portillo's Villa Park.
What nearby services are available around Portillo's Villa Park for customers needing beauty or spa treatments?
Customers can visit Tns, a beauty salon and spa located near Portillo's Villa Park, for beauty and spa treatments.
Is there a place nearby Portillo's Villa Park where customers can enjoy Mexican cuisine?
Yes, nearby you will find La Bamba Cocina Mexicana and Ayala's Cocina Mexicana, both popular Mexican restaurants close to Portillo's Villa Park.