Portillo's Villa Park

4.3
1522 reviews

About

Fast Food RestaurantHot Dog Restaurant
Welcome to The Originial Portillo’s at 635 1/2 North Avenue! Dive into the authentic taste of Chicago street food at our 50s-60s Diner themed restaurant, just 118 feet ,0.1 miles from Villa Dupage Shopping Center, Safari Land. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Villa Park
635 1/2 North Ave., Villa Park, IL
60181, United States

Hours

Reviews

4.3
1,522 reviews
5 stars
995
4 stars
273
3 stars
113
2 stars
46
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the deliciousness of the food, particularly the Italian beef and hot dogs, though some noted inconsistencies in portion sizes and quality.

Service Issues

Several reviews highlighted slow service, particularly in the drive-thru, and instances of incorrect orders, leading to customer frustration.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers reporting dirty tables and floors, while others noted a clean and well-maintained environment.

Staff Friendliness

While many customers appreciated the friendly and helpful staff, there were also reports of rude service and lack of attentiveness in some locations.

Value for Money

Some customers felt that the prices were high relative to the portion sizes and quality, leading to dissatisfaction with the overall value.
  • JM
    Jalisa Miller
    Nov 9, 2025
    1.0
    Please check your food. Burger was completely uncooked.
  • CW
    Charlton Winston
    Nov 1, 2025
    5.0
    Great dogs!!!
  • JB
    J B
    Oct 22, 2025
    4.0
    The beef sandwiches were delicious and had plenty of meat in there, (first time in a long time ) the hot dogs were great as always, the only thing I’m disappointed about is you don’t get free refills on your drinks, so bring extra drinks with you
  • KG
    Ken Glinka
    Oct 20, 2025
    1.0
    Waited 5 minutes in the drive thru only to wait another couple of minutes by the pickup to get 1 beef dipped. No napkins in the bag No body in the restaurant !!! HORRIBLE
  • MB
    maggie barta
    Oct 11, 2025
    5.0
    I got one of the sandwiches they’re famous for… the Italian beef with sweet peppers. They dunked the whole Sammie into the “gravy” and served it up in a plastic bag. It was absolute heaven. My chocolate malt has little chunks of malt and I couldn’t be happier. The nostalgic feel suits my soul, and the wonderful staff treated this traveler like they’re truly glad I stopped in. I just want to transport the whole place back to Tennessee with me. Thanks for feeding my belly and heart. Till next time!

Frequently Asked Questions About Portillo's Villa Park

What are the operating hours for the drive-through at Portillo's Villa Park?

The drive-through at Portillo's Villa Park is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

Where is Portillo's Villa Park located?

Portillo's Villa Park is located at 635 1/2 North Ave., Villa Park, IL 60181, USA.