Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to The Originial Portillo’s at 635 1/2 North Avenue! Dive into the authentic taste of Chicago street food at our 50s-60s Diner themed restaurant, just 118 feet ,0.1 miles from Villa Dupage Shopping Center, Safari Land. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
1,534 reviews
5 stars
1,001
4 stars
276
3 stars
113
2 stars
46
1 star
98
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the Italian beef and hot dogs, while others reported issues with burnt or undercooked items and excessive salt.
Service Issues
Numerous complaints about slow service, incorrect orders, and unhelpful staff, particularly in the drive-thru.
Cleanliness
Concerns raised about cleanliness, with reports of dirty tables and floors in some locations.
Positive Experiences
Several customers praised the friendly staff and enjoyable dining atmosphere, highlighting good experiences with specific employees.
- DDdiehardcub16 days ago4.0This location is hit or miss. The portillos on Butterfield is my favorite. Sometimes the beef meat and chicken here is a little fatty/ not right. At downers grove location on Butterfield I've never had that issue.
- KZKarolina Z3tJan 3, 20261.0Burnt fries, burnt burger meat, and cheese added when I didn’t ask for it. Very disappointing
- AMAamir MahmoodDec 31, 20255.0The place is amazing. We really enjoyed the food. We ordered chicken salad, but there was a pork inside and we confirmed with the cashier and he was so nice. He replaced it for us for free. Food was amazing specially the hotdog and beef sandwich.
- MRMaria RamirezDec 30, 20251.0We were there for lunch and our food was extremely salty. We couldn't even eat our fries we had to throw 3 large fries. Our Italian beef had hardly any meat. Seriously Portillos do better. We used to buy at least 3 times a month, but the last 2 times we were there our food has been extremely salty. I don't like to write negative reviews but people deserve to get better quality.
- EEEthanDec 22, 20251.0Have waited 20-30 minutes in the drive through more than once.
Frequently Asked Questions About Portillo's Villa Park
What are the operating hours for the drive-through at Portillo's Villa Park?
The drive-through at Portillo's Villa Park is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Where is Portillo's Villa Park located?
Portillo's Villa Park is located at 635 1/2 North Ave., Villa Park, IL 60181, USA.
What type of food does Portillo's Villa Park serve?
Portillo's Villa Park serves Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salads, and desserts like their famous chocolate cake shake.
Does Portillo's Villa Park offer delivery and catering services?
Yes, Portillo's Villa Park offers convenient delivery and catering options to bring your favorite Chicago-style food to your door.
What payment methods are accepted at Portillo's Villa Park?
Portillo's Villa Park accepts American Express, Discover, MasterCard, and Visa credit cards, and debit card payments. They do not require cash only or accept mobile NFC payments.
Is Portillo's Villa Park wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, seating, parking, and restrooms to accommodate all guests.
Which nearby amusement park can families visit before or after dining at Portillo's Villa Park?
Families can visit Safari Land, an amusement park located near Portillo's Villa Park, making it a great spot to enjoy a meal before or after their visit.
Are there any nearby places where customers can shop for groceries or household items after visiting Portillo's Villa Park?
Yes, customers can visit Baladi Fresh Market, a grocery store nearby, or Dollar Tree for discount and party supplies, both conveniently close to Portillo's Villa Park.
What nearby services are available around Portillo's Villa Park for customers needing beauty or spa treatments?
Customers can visit Tns, a beauty salon and spa located near Portillo's Villa Park, for beauty and spa treatments.
Is there a place nearby Portillo's Villa Park where customers can enjoy Mexican cuisine?
Yes, nearby you will find La Bamba Cocina Mexicana and Ayala's Cocina Mexicana, both popular Mexican restaurants close to Portillo's Villa Park.