Port of Peri Peri

4.3
1717 reviews

About

Chicken Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Port of Peri Peri
100 Roosevelt Rd, Villa Park, IL
60181, United States

Hours

Reviews

4.3
1,717 reviews
5 stars
1,195
4 stars
211
3 stars
83
2 stars
43
1 star
185

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the food quality, citing issues such as bland flavors, cold or improperly cooked items, and a decline in overall taste since the rebranding.

Customer Service

Customer service experiences varied widely; while some praised staff for being friendly and helpful, numerous reviews highlighted rude behavior from management and staff, leading to significant dissatisfaction.

Cleanliness

Several reviews raised concerns about cleanliness, particularly in the dining area and bathrooms, with reports of unsanitary conditions affecting the overall dining experience.

Management Issues

Feedback indicated that management, particularly a manager named Rasha, received mixed reviews, with some customers praising her while others reported unprofessional and dismissive behavior.

Dining Experience

The atmosphere and dining area were generally described as cozy and well-designed, contributing positively to some customers' experiences despite the issues with food and service.
  • PO
    Paphiopedilum Orchid
    Nov 17, 2025
    5.0
    The quality, preparation, & seasoning of the chicken is above any other “fast food” place anywhere around. The rice, corn, and thick cut Cole slaw our three spectacular side dishes that can be ordered alone and stand on their own as well. Now I understand why other people I know (in the restaurant business )are trying to get the franchise with this place because the food is just far above anything else out there. I prefer mild spices, Which this place does perfectly.. I don’t often write reviews about fast food chicken places, This place deserves 10 stars on a five star scale.
  • MF
    Michael Fulcher
    Nov 9, 2025
    5.0
    What an amazing first experience at Port of Peri Peri! A huge part of that was thanks to Rasha. As a first-timer, I was a little unsure about the heat levels of the sauce. Rasha was super patient and took the time to understand my preference. She expertly recommended a combination of sauces that was an absolute PERFECT match for what I wanted. Her knowledge and helpfulness truly made the meal. I ordered the chicken and rice bowl with Peri Peri chicken tenderloins and the spicy yellow basmati rice. The chicken was cooked flawlessly, and the sauce combo Rasha put together was a game-changer. The rice was flavorful with just the right amount of kick. The atmosphere was relaxed and mellow, and the entire staff was friendly and attentive. This was a 10/10 experience from start to finish. I will definitely be returning. Thanks again, Rasha
  • MM
    MY Mulla
    Oct 26, 2025
    5.0
    Very good chicken and ribs blended and glazed with the Peri Peri sauce. Very clean and good customer service. The dining area is cozy and very well designed. Enjoyed the time with family and friends. Nice praying room. Should be on your eatery list while visiting Chicago.
  • MK
    mahvish khan
    Oct 26, 2025
    1.0
    We visited Port of Peri Peri in Villa Park, and the experience was disappointing. There were no plates or cutlery on the table, and we had to request them. We ordered a whole chicken with rice and two sandwiches — the sandwiches and rice arrived first, but the chicken came after a long wait. We also ordered another whole chicken to go, but only received two white sauces, which wasn’t sufficient for four people. Overall, the food was decent, but the service and attention to detail need significant improvement.
  • II
    ImranFrq
    Oct 25, 2025
    5.0
    Overall wonderful experience. Good service. Easy to order online.

Frequently Asked Questions About Port of Peri Peri

What are the regular operating hours of Port of Peri Peri?

Port of Peri Peri is open Monday to Thursday from 11:00 AM to 11:00 PM, Friday and Saturday from 11:00 AM to midnight, and Sunday from 12:00 PM to 10:00 PM.

Does Port of Peri Peri offer delivery and in-store pickup services?

Yes, Port of Peri Peri offers both in-store pickup and delivery services.