Jewel-Osco

4.1
1322 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 33 E St Charles Rd, Villa Park, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 832-0400. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
33 E St Charles Rd, Villa Park, IL
60181, United States

Hours

Reviews

4.1
1,322 reviews
5 stars
665
4 stars
326
3 stars
178
2 stars
61
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly at the deli and meat counters.

Cleanliness

The store's cleanliness was frequently criticized, with reports of dirty bathrooms and unsanitary conditions.

Pricing

Customers consistently noted that prices are higher than competitors, leading to dissatisfaction with value.

Product Quality

There were numerous complaints about expired or spoiled food items, particularly in the produce and meat sections.

Store Layout

The store was described as cluttered and difficult to navigate, especially during busy times.
  • BQ
    Bader Qahwaji
    Jan 5, 2026
    1.0
    I am extremely disappointed and honestly disgusted. I bought two packs of sirloin stroganoff beef from Jewel-Osco Villa park, and the meat was completely spoiled. The smell was musty, rotten, and overpowering—so bad that it made my entire kitchen smell within minutes of opening the package. This is not a minor issue. Selling meat in this condition is unacceptable and unsafe. I had to throw everything away immediately. After paying good money and trusting a major grocery store, this experience completely broke that trust. I shop expecting fresh and safe food, not something that smells like it’s been sitting for days past its expiration. Quality control has clearly failed here. Because of this experience, I will never shop at Jewel-Osco again. I will also be warning others to be careful, because no one should have to deal with spoiled meat like this. Absolutely unacceptable.
  • LD
    Lynne Duffey
    Jan 3, 2026
    1.0
    I joined Fresh Pass some time ago and while it is far from perfect it is a way to get groceries delivered for a disabled family member. Today the order was more than 2 1/3 hours late, after spending a great deal of time on the phone (with overseas reps whom I could neither properly hear due to shouting in the background nor understand) and being given contradictory explanations I cancelled the order. I was told that a) the refund for the groceries they never delivered would take 7 days b) they will not give me back my money for the Fresh Pass membership because I placed an order this year--that is, an order placed on 1-3-26 that was never delivered. So joke is on me--they plan to keep my money for doing nothing. I highly recommend no one use this delivery service, it is a scam
  • TT
    Tony T
    Jan 3, 2026
    5.0
    They had a great selection of pies. Great selection of produce
  • AR
    Aniyah Rushing
    Dec 28, 2025
    1.0
    If I could give 0 I would. I was standing at the deli FIRST AND grabbed a number. When the older white lady at the deli forced the other lady to take a white man before me. She continued tried to argue with me even though I was clearly there first. I will never come back. Absolutely ridiculous and racist establishment.
  • CC
    Christy Cox
    Dec 13, 2025
    5.0
    It's a good place , way to much merch on the end caps, bit hard to maneuver,it is a smaller store. Very good produce section.. Super helpful. Nice liquor department staff is knowledgeable, Joanne knows her department. 5✨ all the way.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!