Jewel-Osco

4.1
1310 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 33 E St Charles Rd, Villa Park, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 832-0400. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
33 E St Charles Rd, Villa Park, IL
60181, United States

Hours

Reviews

4.1
1,310 reviews
5 stars
659
4 stars
325
3 stars
177
2 stars
61
1 star
88

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is generally reported as clean, but there are frequent complaints about dirty bathrooms and some areas needing better maintenance.

Customer Service

Customer service experiences vary widely; while some employees are praised for their friendliness, others are noted for being rude or unhelpful.

Product Quality

There are significant concerns regarding the freshness and quality of produce and meat, with multiple reports of expired or spoiled items.

Pricing

Customers frequently mention that prices are higher compared to competitors, and many feel that the value does not match the cost.

Store Organization

The store layout and organization receive mixed reviews, with some customers noting clutter and long lines, particularly at the deli and checkout.
  • BL
    Brenda L
    6 days ago
    1.0
    They’re always out of my favorite things literally week after week (inventory sucks), and I’ve found so many past expired items that they don’t bother checking/keep on the shelves.
  • CL
    Christine Larsen
    Nov 12, 2025
    4.0
    I don't shop at this location often, but when I do, they always have amazing produce. The store is small and a little challenging to get around when it's busy, but their selection and fully stocked shelves make it worthwhile.
  • SS
    Steve
    Nov 12, 2025
    1.0
    Holy crap. The prices? $9 for a large cereal. $6 for a bag of chips! Filled with seniors with small amounts of food. So sad.
  • BD
    Barb Dobrowolski
    Nov 4, 2025
    1.0
    I am reading the comments and the manager keeps suggesting you try the online app. Jewel app sucks. It never works properly. I cannot figure out if the employees do not know how to use it properly or if there are just so many issues with the app. No one cares. No one apologizes. You are on your own. They take the money from your account so if there are issues you have to wait usually 5 days for that money to become available to you. I called corporate twice, left a message and still no reply. I shop online at Target and Walmart too and never have any issues with their app. I like Jewel and have shopped for many years and it keeps getting worse instead of better.
  • IR
    Irving Rociles
    Oct 22, 2025
    5.0
    The store is pretty clean and always carries good stock. The front of the store is a bit cluttered but that doesn't take away from the tranquil shopping experience.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!