Dunkin'

3.3
265 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Villa Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
298 W North Ave, Villa Park, IL
60181, United States

Hours

Reviews

3.3
265 reviews
5 stars
109
4 stars
35
3 stars
25
2 stars
12
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rudeness, incorrect orders, and long wait times.

Order Accuracy

Many customers reported issues with order accuracy, frequently receiving the wrong items or poorly prepared food.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions and low-quality food, including stale items and burnt products.

Staffing Issues

Customers noted that the location is often understaffed, leading to slow service and long wait times.

Mixed Experiences

While some customers praised the coffee and friendly service, many others had negative experiences, indicating inconsistency in service quality.
  • JY
    Jeremy York
    Oct 24, 2025
    1.0
    Didn't know what a cappuccino was, gave me Luke warm expresso
  • KS
    Kenneth Senopole
    Aug 15, 2025
    1.0
    Service SUCK because they can't get a responsible person to serve the public. You say your open then open the doors
  • JF
    Jason Finneran
    Aug 9, 2025
    1.0
    This place sucks! My wife accidently ordered from this one vs my local DD. I had considered divorce this morning lol. I once asked for extra ice as it was an iced drink with no ice. They tried to charge me a dollar to put ice in an iced coffee. Fun fact: they are the only DD to charge to put whip cream in a cup for my dog within 50 miles. I don't blame the employees, this as an ownership issue. Stir your drinks before you give them to people. IDK how anyone goes here. There seems to be a DD every other mile on Roosevelt. There is no reason to stop here.
  • GK
    Gerald King
    Jun 27, 2025
    1.0
    Nobody in there and it took quite a while to get my stuff

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Villa Park, IL?

Dunkin' in Villa Park, IL is open Monday through Saturday from 3:30 AM to 9:00 PM, and on Sunday from 4:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to its customers.