Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food being cold, improperly prepared, or missing items from their orders.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Customer Service
While some customers praised the friendliness of the staff, others experienced rude service and disorganization.
Order Accuracy
A recurring theme was the frequent mistakes with orders, including wrong items and missing food.
Speed of Service
Customers noted slow service, particularly in the drive-thru, with long wait times reported.
LH
Lynn H
2 days ago
1.0
Food was disgusting. And the restaurant itself was filthy
LS
Laurie Svec
3 days ago
5.0
This McDonald's in Vienna, Illinois is one of the best ones around. Always consistent and very good!
CA
Christine Alsip
Nov 13, 2025
1.0
My food was cold order was not right and food wasn't even made right this place is going down hill
MS
Melissa Swain
Oct 8, 2025
5.0
The gentleman at the window was very friendly. The food was good and warm.
JK
Julia Kriner
Oct 6, 2025
1.0
Clean the restaurant for the love of all things. We stopped here an a road trip. Restaurant was empty and every table was gross . Food on the walls, dead bugs, dust, and the floor was slippery. I will say the staff was kind and the exterior was pretty. Also, French fries had so much salt that it burnt my mouth.