Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, particularly in the drive-thru, with long wait times for orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in both dining areas and restrooms.
Customer Service
While some customers praised friendly staff, there were numerous complaints about rude service and disorganized order handling.
LM
LeAndra Matlock
3 days ago
2.0
Worst food ever for at least the last 3 times we have eaten there. Always missing SOMETHING ordered and THIS time, we ordered 2 apple pies. We got one, that always soooooo old it was chewy.....and the other wasn't even apple!!! Just disgraceful!
TM
TOWBAR1965 - MOTOVLOGS
5 days ago
4.0
I can only attest to the chicken!
BM
Briley Murrow
Jan 13, 2026
1.0
I simply asked for a medium Coke and two cookies and it took them 20 minutes to get it out to me. This is unacceptable. I will not tolerate. Then after we ordered about 10 minutes later, they proceeded to walk up and say oh are you guys waiting for something and we told him and there was like oh sorry I forgot how do you forget someone’s meal I will not tolerate it
TM
Tammy Mathis
Jan 11, 2026
1.0
Just left the Vienna McDonalds amd all I can say is ..NASTY. First, the wait in the drive-thru was 20 mins with only one vehicle in line ahead of us. So much for a fast food restaurant.The nuggets were cold and tasted burnt. The fries were so old that they were hard as a rock. Change your cooking oil...it tasted like it was days old and burnt. Out of a 10 piece meal, I choked down one nugget. I guess they were running short on bags... all food stuffed in one bag and sticking out of the top. It could not be closed at all. This is the second time this week that the food has been much less than desirable. If we hadn't already left town, it would have been returned. Lesson learned... we will choose a different restaurant until this one can get their act together. DO BETTER...FOOD IS TOO EXPENSIVE TO TASTE LIKE IT IS DAYS OLD. PRETTY SAD WHEN YOUR DOG SNUBS IT!! I gave a 1 star rating and that's still too much. I do not recommend.
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