Customers generally praised the food quality, particularly the ice cream and burgers, although there were some complaints about cold items and incorrect orders.
Service
The staff was frequently described as friendly and helpful, though there were instances of poor service and lack of attention during busy times.
Cleanliness
The restaurant was often noted for being clean, including the bathrooms, contributing positively to the overall dining experience.
Pricing
Some customers felt that prices were high for the portion sizes, while others appreciated the value of meal deals.
Customer Experience
Overall, many customers enjoyed their visits, citing pleasant experiences, but there were notable complaints about service inconsistencies.
BS
Becky S
Nov 9, 2025
3.0
They got my order wrong and I only ordered one thing
MZ
Mindy Zimmerman
Sep 22, 2025
5.0
Just get yourself the classic chocolate dipped cone and you can't go wrong.
SR
Sherry Ross
Sep 15, 2025
5.0
Chicken strip we awesome, and of course can't go wrong with a Caramel Sundae. Staff was extremely friendly
CW
Chyrle Walls
Aug 4, 2025
5.0
Quality was great and staff was happy and friendly
SD
Scott Dondlinger
Jul 25, 2025
5.0
Guy running register and drive through was nice, quick, efficient and organized. Great food and service!
What are the opening hours for Dairy Queen Grill & Chill in Vienna?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru service available for convenient ordering.
Is the Dairy Queen Grill & Chill in Vienna family-friendly and accessible?
Yes, it is family-friendly and provides amenities like booster seats, high chairs, wheelchair accessibility, restrooms, and free WiFi.
Can I order Dairy Queen in Vienna online or through a mobile app?
Yes, you can order for pickup online at their website or download the Dairy Queen app for exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located in Vienna, IL?
It is located at 533 E Vine St, Vienna, Illinois, 62995-1615, USA.
Are there places nearby where I can fuel my car near Dairy Queen in Vienna?
Yes, there are multiple gas stations nearby, including CITGO, Acee's Food & Fuel, ROC One Stop, and bp, which can be convenient if you're planning to visit Dairy Queen by car.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining options include Hunt Brothers Pizza, McDonald's, Subway, Jumbo Char-N-Grill, Clyffe Cafe, and El Tequila Mexican Restaurant, offering a variety of cuisines.
Is there public transportation near Dairy Queen Grill & Chill in Vienna?
Yes, the Greyhound Bus station is nearby, making it easier for customers who use public transit to visit the restaurant.
Are there any local attractions or community centers near Dairy Queen where visitors might want to explore?
Yes, Vienna Correctional Center and Shawnee Correctional Center are nearby public service locations, as well as Vienna High School Football Field for sports activities.