Dairy Queen Grill & Chill

4.3
666 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
533 E Vine St, Vienna, IL
62995-1615, United States

Hours

Reviews

4.3
666 reviews
5 stars
384
4 stars
160
3 stars
75
2 stars
22
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the ice cream and burgers, although there were some complaints about cold items and incorrect orders.

Service

The staff was frequently described as friendly and helpful, though there were instances of poor service and lack of attention during busy times.

Cleanliness

The restaurant was often noted for being clean, including the bathrooms, contributing positively to the overall dining experience.

Pricing

Some customers felt that prices were high for the portion sizes, while others appreciated the value of meal deals.

Customer Experience

Overall, many customers enjoyed their visits, citing pleasant experiences, but there were notable complaints about service inconsistencies.
  • BS
    Becky S
    Nov 9, 2025
    3.0
    They got my order wrong and I only ordered one thing
  • MZ
    Mindy Zimmerman
    Sep 22, 2025
    5.0
    Just get yourself the classic chocolate dipped cone and you can't go wrong.
  • SR
    Sherry Ross
    Sep 15, 2025
    5.0
    Chicken strip we awesome, and of course can't go wrong with a Caramel Sundae. Staff was extremely friendly
  • CW
    Chyrle Walls
    Aug 4, 2025
    5.0
    Quality was great and staff was happy and friendly
  • SD
    Scott Dondlinger
    Jul 25, 2025
    5.0
    Guy running register and drive through was nice, quick, efficient and organized. Great food and service!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I find at Dairy Queen Grill & Chill in Vienna?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, shakes and malts, and ice cream cakes.

What are the opening hours for Dairy Queen Grill & Chill in Vienna?

The restaurant is open every day from 10:00 AM to 10:00 PM.