Many customers praised the friendly and helpful staff, though some noted inconsistency in service and a lack of greeting at times.
Food Quality
While many reviews highlighted fresh and hot food, there were complaints about incorrect orders and cold items.
Cleanliness
The restaurant was frequently described as clean, including the bathrooms, contributing positively to the dining experience.
Order Accuracy
Several customers reported issues with order accuracy, including receiving incorrect items or missing components.
RR
Rene Roy
Jan 2, 2026
5.0
Just stopped by to grab a quick meal and the man at the register was Top Notch. He created an environment that was very nice to dine in. The other workers, we had contact with were also very nice. Thank you for the great experience!
SL
Samuel Lord
Nov 25, 2025
5.0
Overall a good experience. Good food.
BS
Becky S
Nov 9, 2025
3.0
They got my order wrong and I only ordered one thing
MZ
Mindy Zimmerman
Sep 22, 2025
5.0
Just get yourself the classic chocolate dipped cone and you can't go wrong.
SR
Sherry Ross
Sep 15, 2025
5.0
Chicken strip we awesome, and of course can't go wrong with a Caramel Sundae. Staff was extremely friendly
What are the opening hours for Dairy Queen Grill & Chill in Vienna?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru service available for convenient ordering.
Is the Dairy Queen Grill & Chill in Vienna family-friendly and accessible?
Yes, it is family-friendly and provides amenities like booster seats, high chairs, wheelchair accessibility, restrooms, and free WiFi.
Can I order Dairy Queen in Vienna online or through a mobile app?
Yes, you can order for pickup online at their website or download the Dairy Queen app for exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located in Vienna, IL?
It is located at 533 E Vine St, Vienna, Illinois, 62995-1615, USA.
Are there places nearby where I can fuel my car near Dairy Queen in Vienna?
Yes, there are multiple gas stations nearby, including CITGO, Acee's Food & Fuel, ROC One Stop, and bp, which can be convenient if you're planning to visit Dairy Queen by car.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining options include Hunt Brothers Pizza, McDonald's, Subway, Jumbo Char-N-Grill, Clyffe Cafe, and El Tequila Mexican Restaurant, offering a variety of cuisines.
Is there public transportation near Dairy Queen Grill & Chill in Vienna?
Yes, the Greyhound Bus station is nearby, making it easier for customers who use public transit to visit the restaurant.
Are there any local attractions or community centers near Dairy Queen where visitors might want to explore?
Yes, Vienna Correctional Center and Shawnee Correctional Center are nearby public service locations, as well as Vienna High School Football Field for sports activities.