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Wendy's

4.0
(777 reviews)

Business Details

(847) 367-4401

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
210 W Town Line Road, Vernon Hills, IL
60061, United States

Hours

Reviews

4.0
777 reviews
5 stars
358
4 stars
217
3 stars
100
2 stars
35
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold meals and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude or unprofessional.

Cleanliness

Several customers noted that the restaurant, including dining areas and bathrooms, needed better cleaning.

Inconsistency

Feedback indicated a decline in service and food quality over time, with some customers expressing disappointment compared to previous experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and noted positive experiences with certain menu items.
  • CB
    Cathy Burns
    Feb 8, 2026
    1.0
    I don’t know what happened to this place but my husband and I had a horrible experience. Food cold, staff mediocre, restaurant needs a good cleaning. Skip it
  • LW
    Lee Weiss
    Jan 24, 2026
    1.0
    They screwed up the order and everyone had an upset stomach after our meal.
  • KJ
    K Jones
    Dec 27, 2025
    1.0
    Worst Wendy’s in Lake County. Food always has an issue food was cold cheese not melted. Has to get fresh fries immediately and my meal was just disappointing all the way thru. Casper didn’t even speak or look me in the face. Horrible food horrible service
  • JS
    Justin Somerville
    Dec 22, 2025
    3.0
    Mid.
  • LI
    Lynn imai
    Nov 15, 2025
    3.0
    Order done in app was not correct.

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at Wendy's in Vernon Hills?

The drive-thru at Wendy's in Vernon Hills is open daily from 6:30 AM to midnight.

Does this Wendy's location serve breakfast, and what meals are available?

Yes, Wendy's in Vernon Hills serves breakfast, lunch, and dinner.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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