Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
770 reviews
5 stars
356
4 stars
216
3 stars
99
2 stars
35
1 star
64
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is reported to be clean, but some customers noted that the dining area and bathrooms needed cleaning.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others reported cold or poorly prepared food.
Customer Service
Customer service is frequently criticized, with reports of rude staff and unprofessional behavior, particularly from management.
Order Accuracy
Many customers experienced issues with incorrect orders, both in-store and drive-thru.
Dining Experience
The dining area has been remodeled and is appreciated, but some customers are frustrated with the lack of dine-in options.
- LILynn imaiNov 15, 20253.0Order done in app was not correct.
- MMMaria MenaNov 6, 20253.0What happened to Wendy’s chicken nuggets? I always look forward to having their delicious super soft, chunky chicken nuggets. Today I got chicken nuggets and they are a little flat, not chunky and not very soft 😔
- MMMiguel Ruiz (Mike)Nov 2, 20254.0Well run Wendy's location.
- ARAlbert RoddyOct 24, 20255.0Very clean restaurant! Food was ready quickly and the staff was friendly!
- MVMichael VaracinsSep 23, 20252.0This location used to be a Rockstar. But somewhere around end of 2024 it all went downhill. Not sure if it was sold, but staff that had been there for years are all gone. New staff can't get orders right and the food is now terrible. This location has gone from one of the best to one of the worst in both service and food. Edit - just looked it up and yes, the whole strip mall including the Wendy's was sold in October 2024, right about the time this location went down the toilet drain. Another good example of investors ruining everthing they touch.
Frequently Asked Questions About Wendy's
Is Vernon Hills Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Vernon Hills, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Vernon Hills, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 367-4401.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Vernon Hills Wendy’s serve breakfast?
Yes, this Wendy’s location in Vernon Hills, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Vernon Hills?
The drive-thru at Wendy's in Vernon Hills is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast, and what meals are available?
Yes, Wendy's in Vernon Hills serves breakfast, lunch, and dinner.
How can I order Wendy's food online or via a mobile app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at Wendy's in Vernon Hills?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is there a drive-thru available at Wendy's Vernon Hills for quick service?
Yes, this Wendy's location has a drive-thru open daily from 6:30 AM until midnight.
How can I contact Wendy's Vernon Hills for questions or feedback?
You can call Wendy's Vernon Hills directly at (847) 367-4401 or reach Customer Care via their website contact page or by phone at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant via posted nutrition information posters.
Are there nearby places to visit before or after dining at Wendy's in Vernon Hills?
Yes, nearby places include MilkCow Illinois ice cream shop, Pearle Vision optometrist, and Hawthorn Village Commons shopping center, offering options for dessert, eye care, or shopping.
Is there convenient public transit or landmarks near Wendy's in Vernon Hills to help find the location?
Wendy's is located at 210 W Town Line Road in Vernon Hills, near shopping areas like Hawthorn Village Commons and other eateries like Subway, which can serve as landmarks to help you find the restaurant.
Can I combine a visit to Wendy's Vernon Hills with other local dining options?
Yes, nearby restaurants such as Burrito Express, Portillo's, KongDog, and Tasty Thai Vernon Hills provide diverse dining experiences around Wendy's location.