Wendy's

4.0
774 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
210 W Town Line Road, Vernon Hills, IL
60061, United States

Hours

Reviews

4.0
774 reviews
5 stars
357
4 stars
217
3 stars
100
2 stars
35
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Cleanliness

Some customers noted cleanliness issues in the dining area and bathrooms.

Positive Staff Interactions

Despite negative feedback, several customers praised specific staff members for their friendliness and helpfulness.

Order Accuracy

Many customers expressed frustration with incorrect orders, both in-store and through the drive-thru.
  • KJ
    K Jones
    Dec 27, 2025
    1.0
    Worst Wendy’s in Lake County. Food always has an issue food was cold cheese not melted. Has to get fresh fries immediately and my meal was just disappointing all the way thru. Casper didn’t even speak or look me in the face. Horrible food horrible service
  • JS
    Justin Somerville
    Dec 22, 2025
    3.0
    Mid.
  • LI
    Lynn imai
    Nov 15, 2025
    3.0
    Order done in app was not correct.
  • MM
    Maria Mena
    Nov 6, 2025
    3.0
    What happened to Wendy’s chicken nuggets? I always look forward to having their delicious super soft, chunky chicken nuggets. Today I got chicken nuggets and they are a little flat, not chunky and not very soft 😔
  • MR
    Mike R
    Nov 2, 2025
    4.0
    Well run Wendy's location.

Frequently Asked Questions About Wendy's

Is Vernon Hills Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Vernon Hills?

The drive-thru at Wendy's in Vernon Hills is open daily from 6:30 AM to midnight.