Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
152 reviews
5 stars
112
4 stars
6
3 stars2
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, particularly highlighting employees like Chris, Alicia, and Nick for their excellent service.
Staffing Issues
Multiple reviews indicated that the location is often understaffed, leading to long wait times and poor customer experiences.
Product Consistency
There were complaints about the smoothies being watered down and not blended properly, affecting overall satisfaction with the products.
Management Concerns
Several customers expressed dissatisfaction with management practices, citing poor staffing decisions and lack of support for employees.
Cleanliness and Atmosphere
The store was generally noted to be clean and well-kept, contributing positively to the customer experience.
- JFjames fehlingNov 7, 20255.0Great people. Friendly service
- JMjared meyersonSep 23, 20255.0Andrea is the nicest employee ever. She was very helpful and my smoothie was made within minutes. She was very nice and worked very hard to make sure my order was made quick.
- JRJoannie RomeroSep 22, 20251.0My cup was half full and water down!!! Asked about it and they gave me an expired card!!!!
- ARAle RodriguezSep 22, 20251.0Hey, whoever the manager is needs to get on the move, get up from wherever you are have show some action. A store cannot be run if management is not present & make things happen. A store without supervisor or management is a disaster. Have more people working, capable of providing orders when customers place an order. You’re draining the one guy working here to do everything. I’m literally hearing the manager on the phone instead of being present. Geez. And don’t reply with a sorry for the experience and to give you a call back to some number, make customer service Right. That’s all. Btw, the drinks taste water-down too 🤦🏾♂️
- JVJaime VenegasSep 19, 20255.0amazing place.. good food and service was great
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the hours for dine-in at Tropical Smoothie Cafe in Vernon Hills?
Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery service daily with hours varying from 7:00 AM to 9:45 PM on weekdays and 8:00 AM to 8:30 PM on Sundays.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe have a children's menu and offer takeout?
Yes, Tropical Smoothie Cafe offers a children's menu and takeout service.
What types of food and beverages does Tropical Smoothie Cafe specialize in?
They specialize in smoothies, wraps, flatbreads, acai bowls, salads, sandwiches, gluten-free options, and specialty beverages.
How can I order food ahead from Tropical Smoothie Cafe?
You can order ahead using the Tropical Smoothie Cafe app via the Apple App Store or Google Play Store, or online through their order website for delivery, curbside pickup, or in-cafe pickup.
What are some nearby dining options around Tropical Smoothie Cafe in Vernon Hills?
Nearby dining options include Chipotle Mexican Grill, Jimmy John's, Firehouse Subs, and Panera Bread, providing various fast food and café choices.
Are there any health and wellness stores near Tropical Smoothie Cafe that customers might visit?
Yes, The Vitamin Shoppe is nearby, offering vitamins and health food which complements the healthy food options at Tropical Smoothie Cafe.
What other amenities are close to Tropical Smoothie Cafe that might interest visitors?
Nearby amenities include Planet Fitness gym for recreation, several medical offices like NorthShore Medical Group, and retail stores such as Mattress Firm and Bed Bath & Beyond.