Certified by Portillo's & Barnelli's Vernon Hills • Mar 01, 2026
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 221 E Townline Road! Dive into the authentic taste of Chicago Street food at our 30s-40s Prohibition themed restaurant, just 0.5 miles from Hawthorn Mall & Townline Commons. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
Dine-inAvailable
DeliveryAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksNot available
Drive-throughAvailable
BreakfastNot available
LunchAvailable
DinnerAvailable
VegetarianAvailable
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Portillo's & Barnelli's Vernon Hills • Mar 01, 2026
Certified by Portillo's & Barnelli's Vernon Hills • Mar 01, 2026
Reviews
4.5
4,730 reviews
5 stars
3,233
4 stars
969
3 stars
273
2 stars
80
1 star
175
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the delicious food, there were several complaints about declining quality, with some items described as bland or tasteless.
Service
Most reviews highlighted friendly and efficient service, although there were a few mentions of inconsistent order accuracy and some staff being less accommodating.
Atmosphere
The restaurant's decor and atmosphere received positive feedback, with many customers enjoying the nostalgic vibe and cleanliness.
Order Accuracy
There were multiple reports of missing items in orders, leading to frustration among customers.
Value for Money
Some customers felt that the prices were high relative to the portion sizes and quality of food received.
NO
Noel Odisho
4 days ago
5.0
The food was delicious and the atmosphere was really nice and made me want to came back again and again. Also the workers were kind and made sure that every time I needed assistance they would help me and make sure that I was taken care of.
So If I had a choice between many restaurants I would go to her 10/10 times due to the fact that the food is very good and makes me feel good after eating it.
BA
Brian Anderson
5 days ago
2.0
I've been a regular for years and I always ordered the BIG BEEF...its NOT a BIG BEEF anymore...rather it's BIG BREAD with small amount of meat...last 3 I've ordered have been shameful...dont know if they weigh the portions but other portillos are more generous...staff is always nice BUT the beef makers need to up their game
KQ
Kora Q
Feb 21, 2026
5.0
I went through the drive through the other day after some touch news and I have to stay in the short period of time- Emily from the drive thru made quite the impression! She was warm, welcoming and was hilarious while also being very efficient. In excellent worker for sure! I received my order correctly, timely and in great fashion as well!
NG
Nicolas Gorski
Feb 21, 2026
4.0
Was good but cake was kinda dry but otherwise it was really good and the new buttermilk ranch is so good.
MJ
Megs Jaco
Feb 17, 2026
5.0
Portillo's is one of my all-time favorite spots! The food is always delicious, and it's such a fun place to visit. Whether you're in the mood for a classic Chicago-style hot dog, a hearty sandwich, or one of their tasty salads, you can't go wrong. But let's talk about the real star of the show--the chocolate cake. It's absolutely to die for! Moist, rich, and perfectly sweet, it's hands down the best chocolate cake I've ever had.
The service is always friendly, and the atmosphere is cozy and welcoming. Every visit feels like a treat, and I'm always excited to go back for more. If you haven't been yet, do yourself a favor and try it out, especially the chocolate cake! You won't regret it.
Frequently Asked Questions About Portillo's & Barnelli's Vernon Hills
What are the regular operating hours for Portillo's & Barnelli's Vernon Hills?
Portillo's & Barnelli's Vernon Hills is open daily from 10:00 AM to 11:30 PM, with extended hours until midnight on Fridays and Saturdays.
Does Portillo's Vernon Hills have drive-through service?
Yes, Portillo's Vernon Hills offers drive-through service with hours matching the main restaurant hours, open daily from 10:00 AM to 11:30 PM, and until midnight on Fridays and Saturdays.
Is Portillo's Vernon Hills family-friendly?
Yes, the restaurant welcomes families and children, offering a fun atmosphere with seating options including high chairs for young guests.
What types of payment does Portillo's Vernon Hills accept?
Portillo's Vernon Hills accepts American Express, Discover, MasterCard, and Visa credit cards. Debit card payments are also accepted; cash is not required.
Does Portillo's Vernon Hills provide catering and delivery services?
Yes, they offer convenient delivery and catering options to bring their Chicago-style favorites right to your door.
Are there outdoor seating and wheelchair accessible facilities at Portillo's Vernon Hills?
Yes, Portillo's Vernon Hills has outdoor seating along with wheelchair accessible entrance, parking, seating, and restroom facilities to accommodate all guests.
What nearby places can I visit before or after dining at Portillo's Vernon Hills?
Nearby you can visit Hawthorn Mall and Townline Commons, which are about 0.5 miles away, for shopping and entertainment before or after your meal.
Is there a convenient transit landmark near Portillo's Vernon Hills to help me find the location?
You can use landmarks such as the nearby Western Union money transfer service or Target Store Vernon-Hills to help guide you to Portillo's at 221 Townline Rd.
Are there other dining options near Portillo's Vernon Hills?
Yes, nearby dining options include Barnelli's Pasta Bowl for Italian cuisine, Wendy's and Panda Express for fast food, and Jameson's Charhouse for American steakhouse fare.
Does Portillo's Vernon Hills serve late-night food?
Yes, the restaurant serves late-night food with its drive-through and dine-in services available until 11:30 PM on most days and midnight on Fridays and Saturdays.
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Certified March 01, 2026Yext Knowledge Graph
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