Panera Bread

4.0
466 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Vernon Hills is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
447 N Milwaukee Ave, Vernon Hills, IL
60061, United States

Hours

Reviews

4.0
466 reviews
5 stars
247
4 stars
102
3 stars
44
2 stars
25
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their excellent service.

Food Quality

While some reviews noted delicious food and fresh ingredients, others reported issues with portion sizes and missing items in orders.

Cleanliness

Several customers expressed disappointment with the cleanliness of the restaurant, particularly the restrooms and dining area.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.

Drive-Thru Experience

Customers were unhappy with the changes to the drive-thru service, requiring app usage and causing inconvenience.
  • HH
    Hyojeong
    Nov 11, 2025
    5.0
    I went there for breakfast, but the available soups were quite limited. The sandwiches we ordered were okay, but the bell didn’t ring, so we didn’t realize our food was ready. The place was quiet though, which made it nice for a calm morning meal.
  • SC
    Shaina Charles
    Oct 28, 2025
    5.0
    Love this location! Food is always great and the drive thru employees are so friendly :)
  • SR
    Stewart Ramirez
    Oct 25, 2025
    5.0
    Ordered online- food was ready about 8 minutes late and they were out of my wife’s Kitchen Sink cookie (bummer), but the super friendly girl at the window made up for it by tossing in a few extra cookies in the flavors they had. For me, that kind of customer service goes a long way! Food was hot, fresh, and made perfectly, and everyone we dealt with was sweet and professional. Even with the little hiccup, this location always delivers. We like this spot and will definitely be back!
  • EH
    Emily Hein
    Oct 4, 2025
    1.0
    As a Panera regular and sip club member, I have not been more disappointed in what my family and I just experienced. Our order contained very simple things that were not in the bag after received and modified items that were not there. We called the “manager” to explain our issue’s and her immediate response was well “I made some of those things so no it’s there” ma’am no. For example, no mozzarella (that’s an obvious substitute on a sandwich) , none of our soups were put in the large bag, the sandwiches also having very little meat on them etc… She refunded the items but it felt like an argument and unprofessional. We will now always go to our home Panera down the road on 60 and not this location. Too many mess ups.
  • GB
    Goran Bazic
    Sep 22, 2025
    1.0
    Very dirty place. It’s a shame for Panera to come down to this. Restrooms are super dirty. We are here 10 am and the floor is super dirty meaning no one is cleaning the place at the end of night shift.

Frequently Asked Questions About Panera Bread

Does Panera Bread Vernon Hills accept reservations?

No, Panera Bread Vernon Hills does not accept reservations.

What are the delivery hours for Panera Bread Vernon Hills?

Delivery is available Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.